Question
ING Belgium SA NV
BE
Last activity: 1 Aug 2018 0:13 EDT
Pega platform and marketing upgrade without downtime
Our client is using pega 7.1.9 with pega marketing 7.13 and planning to upgrade pega 7.3.1 and PM 7.31.
Main concern from business is that they can't have downtime more than 4 hours.
For pega platform upgrade - we can follow 2 database approach to minimize the downtime.
For PM upgrade - As PM 7.13 is not compatible with pega 7.3.1, none of business flows are working. we need to wait for PM 7.31 to make it work. We estimated PM upgrade in low environment and it takes 2 days appx (upgrade to 7.22 first then 7.31).
But client is not convinced with this upgrade process in 2 days(PM upgrade)
Swedbank AB
SE
Hello Nagaraj,
I believe that's the only approach forward. 2 days seems a bit far-fetched though.
You can attempt the upgrade in a lower environment and gather the exact time for your client.
In any case, reducing the downtime to just 4 hours would cause misses in testing the application post upgrades.
Thank you,
Pawan