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Question

 Gowtham Allu (GowthamA)

GowthamA Member since 2013 4 posts
Posted: Jul 18, 2018
Last activity: Jul 30, 2018
Posted: 18 Jul 2018 15:11 EDT
Last activity: 30 Jul 2018 14:13 EDT
Closed

Healthcare taxonomy

We are exploring Webchatbot channel for a CSHC application. Does Pega provide Healthcare Taxonomy as a product offering? We can only see a sample Telecom taxonomy out of the box.

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Posted: 6 years ago
Posted: 30 Jul 2018 13:34 EDT
Adam Gross (AdamGross)
PEGA
Principal Product Manager, Customer Service Industry Applications
Pegasystems Inc.
US

Hi GowthamA,

Take a look at the "About Text Analyzer rules" section of our help content, which describes a number of tools and capabilities which will help you accurately represent your business in a chatbot (and elsewhere in your application).   We don't offer specific taxonomies.

Best,

Adam

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