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Question

 Jonathan Reis Assuncao (jonathanr5680)
Phoenix Technology
Socio Proprietario
Phoenix Technology
BR
jonathanr5680 Member since 2018 7 posts
Phoenix Technology
Posted: May 16, 2018
Last activity: Sep 26, 2019
Posted: 16 May 2018 14:13 EDT
Last activity: 26 Sep 2019 10:14 EDT
Closed

Cannot connect to server" message pops up when launchin...HELP!!!!

Hi,

Some system got popup "Cannot connect to server" when we start the Pega Robotic Studio 8.0. After clicking ok button, studio opens. Is this any server problem or our system problem? Please reply. I have attached screenshot..... When I installed Pega Robotics Studio, I selected the OMC (OpenSpan Management Console) as disabled .... by locating the CommonConfig.xml file in C: \ ProgramData \ OpenSpan....

I was following this link ... but without success.....: (https://pdn.pega.com/community/product-support/question/cannot-connect-server-message-pops-when-launching-pega-robotic)

Please Help...

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Robotic Process Automation

Posted: 6 years ago
Posted: 17 May 2018 19:33 EDT
Andrew Grondin (grona) GCS Solutions Engineer I
Pegasystems Inc.
US

Are you trying to connect to the server? If it's affecting only a small population, there's likely an interference on the network or malformed connection.

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Posted: 6 years ago
Posted: 18 May 2018 14:28 EDT
Jonathan Reis Assuncao (jonathanr5680)
Phoenix Technology
Socio Proprietario
Phoenix Technology
BR

I'm trying to connect to the platform locally on my machine ... I followed all the tutorials but I did not succeed ...

Thanks..

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Posted: 6 years ago
Posted: 30 May 2018 16:24 EDT
Andrew Grondin (grona) GCS Solutions Engineer I
Pegasystems Inc.
US

Are you trying to connect to the server? If it's affecting only a small population, there's likely an interference on the network or malformed connection.

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Posted: 5 years ago
Posted: 15 Apr 2019 19:37 EDT
Venkateshwar Mallepally (Venkateshwar Reddy M)
Virtusa
Venkateshwar Mallepally
Virtusa
US

Even i am getting same problem. CommonConfig.xml file has this setting as "false" but still it says same error. I am not sure whether this is the root cause. I am unable to publish my automation packages to Package Manager too. Same error occurs when trying to publish from my studio. Any help is appreciated.

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Posted: 5 years ago
Posted: 16 Apr 2019 14:42 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US
Hello!
 
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query.
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Hello!
 
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s at the top of this screen and also on our Pega Support Community homepage.  Once created, please reply back here with the URL of the new post.
 
We have also sent you a private message opening up a communication channel in case you have any further questions.
 
Thanks,

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