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Question

 Susmita Saha (Susmita@17)
Accenture
Application Development Analyst
Accenture
IN
Susmita@17 Member since 2016 7 posts
Accenture
Posted: Jan 17, 2017
Last activity: Apr 23, 2017
Posted: 17 Jan 2017 23:10 EST
Last activity: 23 Apr 2017 3:26 EDT
Closed
Solved

"Cannot connect to server" message pops up when launching Pega Robotic Studio 8.0

Hi,

Some system got popup "Cannot connect to server" when we start the Pega Robotic Studio 8.0. After clicking ok button, studio opens. Is this any server problem or our system problem? Please reply. I have attached screenshot.

***Updated by moderator: Lochan to edit title***

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Robotic Process Automation

Accepted Solution

Posted: 7 years ago
Posted: 18 Jan 2017 0:13 EST
Jeff Badger (jeffbadger)
PEGA
Principal Product Manager, Robotics
Pegasystems Inc.
US

When you installed Pega Robotics Studio you probably selected the option to connect to the server (OMC - OpenSpan Management Console).  To disable this now, locate the CommonConfig.xml file.  This should be located at C:\ProgramData\OpenSpan.  Make sure the Config server is disabled.

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Posted: 7 years ago
Posted: 19 Jan 2017 23:54 EST
Susmita Saha (Susmita@17)
Accenture
Application Development Analyst
Accenture
IN

Hi Jeff,

Thank you for your reply. But, I am unable to find the CommonConfig.xml in openspan. I have windows 10, installed Pega robotics studio 8.0. I searched "C:\Program Files (x86)\OpenSpan\OpenSpan Studio for Microsoft Visual Studio 2015" in my system. only Runtimeconfig and Studioconfig xml files are present in the above path.  I have attached screenshot.

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Posted: 7 years ago
Posted: 20 Jan 2017 7:57 EST
Jayantha Samarakoon (Jayantha)
EvonSys
Associate Architect
EvonSys
LK

Hi Jeff,

I am also getting this pop up onece I ran the Pega robotics studio 8.0 after installation. As per the installation opens span on "C:\Program Files (x86)\OpenSpan\OpenSpan Studio for Microsoft Visual Studio 2015" location. Also can see Runtimeconfig and Studioconfig xml files are present in the above path.  

Can we proceed without an issue with this pop up?

Thanks in advance,

Jayantha.

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