Question
American Express Services Europe Ltd
GB
Last activity: 14 May 2018 4:29 EDT
redirect SSO re login after time out to home page instead of a particular requested page
Hi team,
Our application (PRPC 7.3) configured with SSO login with 30 minutes session timeout.
After leaving the application idle for more than 30 minutes and perform an event (say search for a rule in designer studio), we see a session timeout and system asks credentials to login. But when we provide the credentials we see the particular screen we tried to access instead of the home page.
Say i searched for rule and re login, i see only the particular rule.
Is there any way we can redirect to the home page when users logins to SSO after session timeout?
Thanks,
Veera
Pegasystems Inc.
IN
Hi Veera,
Could you please let us know if you just want to redirect to Home page after re login i.e. retaining the session or if you want to close all the tabs (rules) including redirecting to Home page.
American Express Services Europe Ltd
GB
Hi Ankit,
We just want to redirect to home page after re login (your first option) in a developer perspective.
We also want the same behavior for the users as well as this happens for the other access group users.
Example scenario. After 30 minutes idle time and user tries to click on any report on the screen which re authenticates as expected. But after login user sees only the particular report, instead they are expecting to see the default login dashboard (same behavior when user login with new session). Due to this users has to file a new session again to login.
Thanks,
Veera