User logs in as an access role with a customized portal. When the user opens a case from a Dashboard or worklist/workqueue the case opens and functions normal. But when a user hits the close button to close out of the case, the display goes back to Default Home landing page and not back to the Dashboard or worklist/workqueue where the case originally started from.
Currently using 8.4.5 version with Theme Cosmos skin 01.01 version.
Thanks in Advance.
***Edited by Moderator: Pooja Gadige to add platform capability tag***
@NagaSaiKalyaniR because the UserPortal in Cosmos Theme is a single page dynamic container (SPA) - similar to pyCaseWorker in ui-kit, we do not recommend to show a close button - the user should use the browser buttons (back and forward) and the browser history to navigate back to the previous pages. As such Theme- Cosmos does not expose any cancel button
using the cancel or close action will lead to the same outcome, e.g. the home page is being rendered - this is the behavior of the single page dynamic container.