Question
WIPRO
IN
Last activity: 13 Nov 2024 0:27 EST
Constellation WebEmbed Closing a case or accessing landing page bar
Hi - I am able to render "MyWork" page through WebEmbed. It lists out all the cases in the work list. Upon opening a case, user completes all the tasks of that case and comes back to review mode. After that user could not move back to MyWork page again. How to implement the same? There is no landing pages bar appearing as well. No close icon or button to close the opened case. Unable to get it through pega docs. Please advice.
Thanks
Pegasystems Inc.
CA
Ideally, the "My Worklist" hyperlink should be visible on the screen so you can navigate back to the Worklist screen. In the case of portals, we use left navigation to go back to My Worklist to pick up the subsequent work,
evonsys
IN
It sounds like you're facing a navigation issue with the Pega WebEmbed implementation. Here are a few steps you can take to resolve this:
-
Ensure Proper Configuration:
- Verify that the WebEmbed configuration includes navigation options for returning to the "MyWork" page. This might involve setting up appropriate actions or buttons within the Pega application.
-
Add Close or Back Buttons:
- You can add a close or back button to the case view. This can be done by customizing the section or harness used to display the case. Ensure that the button triggers an action to navigate back to the "MyWork" page.
-
Check Landing Page Bar Settings:
- Make sure that the landing page bar is enabled in your Pega application settings. This can typically be configured in the portal or harness settings.
-
Use Pega's Navigation Actions:
- Utilize Pega's built-in navigation actions such as
pega.ui.navigation.openWorkorpega.ui.navigation.closeWork. These actions can help manage the navigation between different views and pages.
- Utilize Pega's built-in navigation actions such as
-
Review Pega Documentation and Community:
It sounds like you're facing a navigation issue with the Pega WebEmbed implementation. Here are a few steps you can take to resolve this:
-
Ensure Proper Configuration:
- Verify that the WebEmbed configuration includes navigation options for returning to the "MyWork" page. This might involve setting up appropriate actions or buttons within the Pega application.
-
Add Close or Back Buttons:
- You can add a close or back button to the case view. This can be done by customizing the section or harness used to display the case. Ensure that the button triggers an action to navigate back to the "MyWork" page.
-
Check Landing Page Bar Settings:
- Make sure that the landing page bar is enabled in your Pega application settings. This can typically be configured in the portal or harness settings.
-
Use Pega's Navigation Actions:
- Utilize Pega's built-in navigation actions such as
pega.ui.navigation.openWorkorpega.ui.navigation.closeWork. These actions can help manage the navigation between different views and pages.
- Utilize Pega's built-in navigation actions such as
-
Review Pega Documentation and Community:
- Although you mentioned difficulty finding relevant information in Pega docs, it might be helpful to revisit the Pega Academy and Pega Support for specific guidance on WebEmbed and navigation issues.