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Question

 Kashyap Medhavi (MEDHAVIK)
Accenture Services Private Ltd.

Accenture Services Private Ltd.
IN
MEDHAVIK Member since 2009 1 post
Accenture Services Private Ltd.
Posted: Mar 26, 2018
Last activity: Mar 25, 2019
Posted: 26 Mar 2018 3:35 EDT
Last activity: 25 Mar 2019 1:15 EDT
Closed

Not able to send mails in 7.3.1 ,facing error "com.sun.mail.smtp.SMTPSendFailedException:530.5.7.0 .Must issue a STARTTLS command first.o61sm4593781.edb.88-gsmtp

While configuring outbound email account, in Sender information, apart from filling values in FullName, UserID, From , SetPassword fields , following values are configured:

Host: smtp.gmail.com

Port:587

Use SMTPS :unchecked

Inspite of setting DSS "DisableSecuritySTARTTLS" value as true , the error exists.

At runtime , getEmailSenderInfo gets called which opens the above outbound Email account and finally SendEmailNotification gets called where this error comes.

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Posted: 5 years ago
Posted: 25 Mar 2019 1:15 EDT
Mohammad Parwej Alam (MOHAMMAD_PARWEJ)
Deloitte Touche Tohmatsu India LLP
Manager
Deloitte Touche Tohmatsu India LLP
IN

I am also facing the same issue in my personal edition. It would be great if someone can guide us on this.

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