Question
Accenture Services PVT Ltd
IN
Last activity: 13 May 2018 19:46 EDT
Pega 7.3.1 .3 Personal Edition Startup causing problem
Hi ,
I have installed pega 7.3.1 person edition without any error but when i try to start the Pega platform 7.3.1 startup i am getting error like below attachment.
and i tryied to login in pega it showing HTTP Status 404 Error .
Please help me to resolve this issue.
Thanks,
Narendra
Pegasystems Inc.
IN
Hi Narendra,
"
org.postgresql.Driver.connect Connection error: org.postgresql.util.PSQLException: Connection to localhost:5749 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections
"
Did you get a chance to check if portnumber 5749 is blocked. This seems to be the issue
Thanks,
Ujjwal
Accenture Services PVT Ltd
IN
HI Ujjwal,
Thanks for Reply.
I have checked the port number availability while installing the pega and its showed port number is available. if port number is a problem please guide me how to change port number wihtout un installing pega.
Thanks,
Narendra
Pegasystems Inc.
US
Regarding the error specified above my colleague Ujjwal, you could look into this discussion on how to troubleshoot this kind of issue which might help you.
Accenture Services PVT Ltd
IN
HI Mahesh,
I followed the steps provided by the link still i am facing same issue.can you please help me to resolve the issue.
Thanks,
Narendra
Pegasystems Inc.
US
As a last attempt could you make sure whether any firewall or antivirus software is blocking the connection? If so kindly disable them and have a try.
Pegasystems Inc.
IN
Hi Narendra,
Could you please check if you have added the jdbc jar file in the lib folder of the application server.
Regards,
Vikash
Pegasystems Inc.
IN
Hi Narendra,
Hope you have installed it in C folder.Please verify below configuration
1.Go to C \PRPCPersonalEdition\tomcat\conf
2.Open context.xml.Verify below settings
<Resource name="jdbc/PegaRULES"
auth="Container"
type="javax.sql.DataSource"
maxActive="100"
maxIdle="30"
maxWait="10000"
driverClassName="org.postgresql.Driver"
url="jdbc:postgresql://localhost:5432/pega"
username="pega"
password="****"/>
3.Check the port number,Please modify it to 5432 .
Now try restarting again.You can also try to connect to DB using PG Admin 3 and verify whether DB is accessible or not.
Thanks,
Abhinav
Accenture Services PVT Ltd
IN
Hi Abhinav,
Thank you For reply..
I followed the steps what you have guided but still i am getting same error.
Please help me to fix this issue.
Thanks,
Narendra
Pegasystems Inc.
IN
Hi Narendra,
Have you tried to connect to DB using pg admin 3?Are you able to connect?If not then it means port is not opened for you.
Thanks,
Abhinav
Knowledge Expert
NL
Hi Narendra,
I don't know your issue got resolved or not, but it can be get solved on the following ways:
it seems somehow one folder called "data" not got created under "C:\PRPCPersonalEdition\pgsql\" , so i will suggest you can ask for this folder from any of your friend for whom PEGA getting started properly.
After getting that folder navigate to "C:\PRPCPersonalEdition\scripts\" this path and edit "pg_env.bat" file and see if this line is present or not "@SET PGDATA=%BASEPATH%pgsql\data" on 5th line, if its not present there you can mention it and after doing all this steps you can start the server. Hopefully it will resolve your issue.
Please let me know the outcome.
KR,
Priyankar
Knowledge Expert
NL
Hi Narendra,
Also from your logs it seems "pega_env.bat" this file not got created under "C:\PRPCPersonalEdition\pgsql\", this path. let me know your issue got fixed or not, othwerise i can provide you those files.
KR,
Priyankar