Question
accenture
IN
Last activity: 24 Jan 2018 2:53 EST
No matching Product or Application found with inputs Product
We using prpcServiceUtils.properties file to export and import.. Facing issue while using export. Set all the required details for export on prpcServiceUtils.properties file and tried running from command line, getting below error.
[java] Error Messages : No matching Product or Application found with
inputs Product Name:pyStrategyBackport Product Version:01-01-01 Application Name
: Application Version:
I am using Pega 7.3.1 version..Tried exporting both pega OOTB product and custom product.. both failed!!
Note: Same set up works for 7.2.2 and I am able to export using prpcServiceUtils
Attached detail logs and properties file details..
Pegasystems Inc.
US
Do you have a product rule with this name and version? Does this PegaUsername operator have the correct access group to see it?
Product Name:pyStrategyBackport Product Version:01-01-01
[pega:propertyparser] pega.rest.username=PegaUsername
accenture
IN
Yes I do have Product name and version on same instance, and the user has correct access group.. tried even with the custom products but still same issue..
Pegasystems Inc.
US
Could you please share the screenshot of your product rule from designer studio which contains the product version.
Pegasystems Inc.
US
Could you look into this document which has some troubleshooting tips for this kind of issues and let me know if it helps you or not.
accenture
IN
I am using Pega 7.3.1 prprcServiceUtils files..
pega.rest.server.url=http://localhost:8722/prweb/PRRestService/
pega.rest.username=admin@cssa
pega.rest.password=rules
export.archiveName=ExportCSSA.zip (Dhulappa- If I use .zip it fails again)
export.productName=CSSAProduct
export.productVersion=20170831.123512
Also there is no record in f Log-PegaRemoteManagement-Export class as export process fails before starts..
Pegasystems Inc.
US
export.archiveName=ExportCSSA.zip (Dhulappa- If I use .zip it fails again) -> could you cross check the error in the PegaRULES log file instead of the prpcserviceutils task log during the export process with and without this change. Share the log file if you could notice any useful information related to this failure for further analysis.
accenture
IN
Also tried importing using prpcServiceUtilsfile (Export process was done manually) got the below error..
2018-01-23 05:01:52,888 [.PegaWorkManager : 6] [ STANDARD] [ ] [ PegaRULES:07.10] ( internal.archive.PRJarFile) ERROR - Unable to create PRJarFile java.util.zip.ZipException: zip file is empty at java.util.zip.ZipFile.open(Native Method) ~[?:1.7.0] at java.util.zip.ZipFile.<init>(ZipFile.java:231) ~[?:1.7.0] at java.util.zip.ZipFile.<init>(ZipFile.java:161) ~[?:1.7.0] at java.util.jar.JarFile.<init>(JarFile.java:169) ~[?:1.7.0] at java.util.jar.JarFile.<init>(JarFile.java:133) ~[?:1.7.0]
Pegasystems Inc.
US
The above error seems to be due to this issue, have a look into the PDN article and follow the suggestion.
Pegasystems Inc.
US
Have you actually tried with a product Name of ARR_RuleProduct_25Sept2017 and version 01-01-01? Try this with a product rule that you can successfully generate a RAP from within designer studio so that we know that the issue is not related to the RAP content.
Pegasystems Inc.
US
Ok, so when you run prpcServiceUtils for the same ARR_RuleProduct_25Sept2017 and version 01-01-01 what do you see in the logs? Is the pega.rest.username=admin@cssa operator that you are running prpcServiceUtils with the same operator that can successfully run the export from designer studios?
accenture
IN
there are no entries in the log about export process.. I tries logged in with the same user pega.rest.username=username while performing export from designer studio...