Question
Lloyds Banking Group PLC
GB
Last activity: 2 Jun 2018 2:06 EDT
"No matching Product or Application found with inputs" when using prpcServiceUrls
I am trying to export using prpcServiceUtils via Jenkins.
I have my declarative pipeline configured and have tested it with a built in product such as PESamples and this works as expected an exports successfully. However, after creating a custom product rule the export is failing with the following error:
I am trying to export using prpcServiceUtils via Jenkins.
I have my declarative pipeline configured and have tested it with a built in product such as PESamples and this works as expected an exports successfully. However, after creating a custom product rule the export is failing with the following error:
12:03:16 [pega:propertyfilegenerator] jenkins-PEGA-DEV-235.pega.rest.server.url=http://URL_HERE:8080/prweb/PRRestService/
12:03:16 [pega:propertyfilegenerator] jenkins-PEGA-DEV-235.pega.rest.username=USERNAME_HERE
12:03:16 [pega:propertyfilegenerator] jenkins-PEGA-DEV-235.pega.rest.password=*****
12:03:16 [pega:propertyfilegenerator] jenkins-PEGA-DEV-235.export.archiveName=PegaTest01.01.01
12:03:16 [pega:propertyfilegenerator] jenkins-PEGA-DEV-235.export.productName=PegaTest
12:03:16 [pega:propertyfilegenerator] jenkins-PEGA-DEV-235.export.productVersion=01.01.01
12:03:16 [pega:propertyfilegenerator] jenkins-PEGA-DEV-235.export.applicationName=${applicationName}
12:03:16 [pega:propertyfilegenerator] jenkins-PEGA-DEV-235.export.applicationVersion=${applicationVersion}
12:03:16 [pega:propertyfilegenerator] jenkins-PEGA-DEV-235.export.async=false
12:03:16 [pega:propertyfilegenerator] Systems Configured
12:03:16 [pega:propertyfilegenerator] jenkins-PEGA-DEV-235
12:03:16 [pega:propertyfilegenerator] Generated /opt/bitnami/apps/jenkins/jenkins_home/workspace/PEGA-DEV/scripts/utils/generated/jenkins-PEGA-DEV-235.prpcServiceUtils.properties
12:03:16 [echo] *** JVM Arguments -XX:MaxHeapSize=1280m ***
12:03:16
12:03:16 _callService:
12:03:17 [java] 11:03:17.590 [main] INFO [a.pegarules.serviceclient.ClientSettings] - -action export -propFileDir /opt/bitnami/apps/jenkins/jenkins_home/workspace/PEGA-DEV/scripts/utils/generated -poolSize ${prpcserviceutils.pool.size} -requestTimeOut ${prpcserviceutils.request.timeout} -tempDir /tmp/PegaInstallTemp-24-May-2018-11.03.15 -artifactsDir /opt/bitnami/apps/jenkins/jenkins_home/workspace/PEGA-DEV/export
12:03:17 [java] 11:03:17.601 [main] INFO [a.pegarules.serviceclient.ClientSettings] - Setting Thread Pool Size to default 5
12:03:17 [java] 11:03:17.601 [main] INFO [a.pegarules.serviceclient.ClientSettings] - Setting Request TimeOut to default 300
12:03:17 [java] 11:03:17.629 [main] INFO [.pega.pegarules.serviceclient.ClientMain] - Initializing client Current Operation = EXPORT; Thread Pool Size = 5; RequestTimeOut = 300; TemporaryDirectory = /tmp/PegaInstallTemp-24-May-2018-11.03.15
12:03:17 [java] 11:03:17.631 [main] INFO [viceclient.requestmanager.RequestManager] - Initializing Request Manager
12:03:17 [java] 11:03:17.631 [main] INFO [viceclient.requestmanager.RequestManager] - Initializing ExecutorService with pool size 5
12:03:17 [java] 11:03:17.640 [main] INFO [viceclient.requestmanager.RequestManager] - Performing EXPORT with params [System Name = jenkins-PEGA-DEV-235 Parameters = {hotfix.async=true, expose.includeDescendents=true, getstatus.jobID=, export.async=false, expose.async=true, expose.excludedClasses=, export.productName=PegaTest, import.commitRate=100, export.branchAppContext=, expose.commitRate=100, import.existingInstances=skip, user.temp.dir=C:/pega_temp, expose.reindex=true, hotfix.operation=, expose.excludeDescendents=true, import.artifactType=, pega.rest.proxy.password=*****, updateAccessGroup.applicationName=, import.nofailonerror=false, export.applicationVersion=${applicationVersion}, import.codesetVersion=06-01-01, import.archivePath=, pega.rest.proxy.username=, expose.includedClasses=, rollback.action=SystemRollback, pega.rest.server.url=http://URL_HERE:8080/prweb/PRRestService/, updateAccessGroup.applicationVersion=, expose.startKey=, expose.reindexType=nonpega, import.codesetName=Customer, manageRestorePoints.restorePointLabel=, pega.rest.password=*****, import.async=true, import.compileLibraries=true, hotfix.force=false, export.productVersion=01.01.01, import.allowImportWithMissingDependencies=false, rollback.restorePointName=, pega.rest.username=USERNAME_HERE, rollback.async=true, export.branchName=, getstatus.operationName=, expose.endDate=, import.bypassSchema=, import.preserveOrder=true, export.repositoryName=, rollback.downloadLogToFile=true, pega.rest.proxy.port=, pega.rest.proxy.workstation=, expose.endKey=, import.archive.path=, hotfix.dlFilePath=, export.archiveName=PegaTest01.01.01, manageRestorePoints.restorePointName=, updateAccessGroup.groupList=, import.mode=import, expose.startDate=, import.importFromRepository=false, expose.numOfThreads=1, manageTrackedData.operation=, hotfix.bypassSchema=false, hotfix.catalogPath=, pega.rest.proxy.domain=, import.skipBackup=false, manageRestorePoints.action=, export.exportToRepository=false, export.applicationName=${applicationName}, pega.rest.response.type=json, pega.rest.proxy.host=, import.repositoryName=}]
12:03:17 [java]
12:03:19 [java] 11:03:18.728 [pool-2-thread-1] INFO [egarules.serviceclient.rest.RestResponse] - jenkins-PEGA-DEV-235: Parsing response
12:03:19 [java] 11:03:18.729 [pool-2-thread-1] INFO [egarules.serviceclient.rest.RestResponse] - jenkins-PEGA-DEV-235: Parsing response of length 270
12:03:19 [java] 11:03:18.738 [pool-2-thread-1] INFO [egarules.serviceclient.rest.RestResponse] - jenkins-PEGA-DEV-235: Parsing content of type application/json; charset=UTF-8
12:03:19 [java] 11:03:18.746 [main] INFO [viceclient.requestmanager.RequestManager] - Request on system jenkins-PEGA-DEV-235 Successful
12:03:19 [java]
12:03:19 [java] FAILED JOBS
12:03:19 [java] --------------------------------------------------------------------------------------------
12:03:19 [java]
12:03:19 [java] System Name : jenkins-PEGA-DEV-235
12:03:19 [java] Job ID :
12:03:19 [java] Status : FAILED
12:03:19 [java] Error Messages : No matching Product or Application found with inputs Product Name:PegaTest Product Version:01.01.01 Application Name:${applicationName} Application Version:${applicationVersion}
12:03:19 [java] --------------------------------------------------------------------------------------------
12:03:19 [java] 11:03:18.788 [main] INFO [viceclient.requestmanager.RequestManager] - Shutting down executor service
12:03:19 [java] 11:03:18.788 [main] INFO [viceclient.requestmanager.RequestManager] - Executor Service shutdown completed
12:03:19 [java] Exception in thread "main" Operation EXPORT failed on jenkins-PEGA-DEV-235,
12:03:19 [java] at com.pega.pegarules.serviceclient.ClientMain.executeAndHandleResponse(ClientMain.java:116)
12:03:19 [java] at com.pega.pegarules.serviceclient.ClientMain.main(ClientMain.java:61)
Below is a copy of my properties file:
#Thu, 24 May 2018 11:03:13 +0000
jenkins-PEGA-DEV-235.pega.rest.server.url=http\://URL_HERE\:8080/prweb/PRRestService/
jenkins-PEGA-DEV-235.pega.rest.username=USERNAME_HERE
jenkins-PEGA-DEV-235.pega.rest.password=PASSWORD_HERE
jenkins-PEGA-DEV-235.export.archiveName=PegaTest01.01.01
jenkins-PEGA-DEV-235.export.productName=PegaTest
jenkins-PEGA-DEV-235.export.productVersion=01.01.01
jenkins-PEGA-DEV-235.export.applicationName=${applicationName}
jenkins-PEGA-DEV-235.export.applicationVersion=${applicationVersion}
jenkins-PEGA-DEV-235.export.async=false
I have blanked out my URL, Username and Password for obvious reasons.
Also, i am able to export the product from the PEGA GUI successfully as the same user that is specified in my properties file.
Why is prpcServiceUtils unable to detect the product?
PEG
GB
Is the PegaTest 01.01.01 visible to your user's default access group?
I believe this may also be necessary to perform the export through prpcServiceUtils
Lloyds Banking Group PLC
GB
I believe so. I am struggling to diagnose the problem as the logs are empty and have no reference to the export attempt.
It seems that i can export default PEGA products but not custom products.
Lloyds Banking Group PLC
GB
Hi Laurence
The "pega.rest.username=USERNAME_HERE" from the above properties file does have access to the product rule. Are there any other additional properties that determines the context in which the export happens?
PEG
GB
As far as I've found in the past, this should use the credentials supplied in the prpcServiceUtils.properties file.
But again I believe this will only use the default access group.
I don't think you're going to see a great deal in the log file generated by prpcServiceUtils though, as this has now gone off to the application server to be processed.
On that point, you may want to continue the investigation by setting the logging level to DEBUG on the application server, for the class below: -
com.pega.pegarules.integration.engine.internal.services.http.HTTPService
This should add a statement to say which operator it's trying to run the export as.
If this still isn't showing enough details, you can also set the logging level to DEBUG for the class below (to examine your ruleset list). Although please be aware that this will generate quite a lot of log entries and will also be firing for other users, agents, listeners, etc... so please be sure to change it back to ALERT when you've completed the run.
com.pega.pegarules.session.internal.authorization.context.GlobalContextCache
Lloyds Banking Group PLC
GB
Thank you. We didn't actually realize the service package had the authentication required unchecked (this is enabled by default), so it was using the access group in the SP which didn't have access to our code. Enabling the auth back again used the credentials from the properties file and it worked.
ING Bank
NL
Hi Leelabhiram,
Can you please confirm which service package you are referring to in your comment? We are facing the same issue. We have created a free style project in jenkins and have passes all the required parameters. When only Product name and Product version are provided, it returns no Product rule found error. This is with version 7.3.1.
With 7.3 it exports a 4 kb zip file with no contents in it where as manual export gives us a 22 mb RAP.
Thanks,
Vamsi