Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Kiran Kumar Boggarapu (KiranKumar Boggarapu)
Wipro
Solution Architect
Wipro
GB
KiranKumar Boggarapu Member since 2010 8 posts
Wipro
Posted: Oct 17, 2017
Last activity: Oct 17, 2017
Posted: 17 Oct 2017 6:39 EDT
Last activity: 17 Oct 2017 8:53 EDT
Closed

Delete Icon is not visible in IE 11 but visible in Chrome and Edge browser

Delete Icon is not visible in IE 11 but visible in Chrome and Edge browser.

I have a repeating grid with the delete a row (delete) icon and this delete icon is not visible only in IE browser version 11.1480 but the same delete icon is visible in Chrome and Edge browser.

I am using PRPC 7.1.9

I had tried to add the URL to trusted site and also enabled the font download option in the security settings of IE. Does anyone has similar issue and has any solution to it?

To see attachments, please log in.
User Experience

Posted: 7 years ago
Posted: 17 Oct 2017 8:53 EDT
Rett Hean (Rett_Hean_GCS) Principal Software Solutions Engineer
Pegasystems Inc.
US

Are you going through any proxy servers or the like?
And even if you are not, capture a fiddler trace and pay close attention to the response headers in respect to cache control.

I've at least seen a few times where some [proxy] server has set a cache control which conflicts with each other. Other browsers besides IE11 seemed to handle this erroneous configuration, but IE11 failed with similar symptoms that you are reporting.

Ref: https://community.pega.com/support/support-articles/icons-or-images-do-not-display-ie11

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice