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Question

 Prasanna Babu (PrasannaB8865) Marsh & McLennan Agency LLC
Marsh & McLennan Agency LLC
IN
PrasannaB8865 Member since 2018 3 posts
Marsh & McLennan Agency LLC
Posted: Sep 19, 2018
Last activity: Sep 20, 2018
Posted: 19 Sep 2018 5:43 EDT
Last activity: 20 Sep 2018 11:33 EDT
Closed

Edge Browser Suppport

Guys,

Does PRPC 7.1.9 version supports Edge Browser ?

I have recently tried to hit our application url in edge and it redirects to IE 11 browser.

Thanks,

Prasanna

***Edited by Moderator: Pallavi to update platform capability tags***

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User Experience

Posted: 6 years ago
Posted: 19 Sep 2018 6:27 EDT
Prasanna Babu (PrasannaB8865) Marsh & McLennan Agency LLC
Marsh & McLennan Agency LLC
IN

Hello,

Do we need to make any changes to Edge browser before we start using our application ?

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Posted: 6 years ago
Posted: 19 Sep 2018 10:23 EDT
Prasanna Babu (PrasannaB8865) Marsh & McLennan Agency LLC
Marsh & McLennan Agency LLC
IN

Tashika,

As per support guide 7.1.x versions only support IE 11 and not Edge browser but you have mentioned Edge browser is supported.

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Posted: 6 years ago
Posted: 19 Sep 2018 10:44 EDT
Tashika Shrestha (TashikaS) PEGA Principal Technical Support Engineer, User and Product Experience
Pegasystems Inc.
IN

Hi,

Sorry for the misunderstanding.

7.1.9 works fine in Edge but not supported. In Pega 7.2.1 and later, both IE11 and the Edge browser are supported. 

 

Thanks

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Posted: 6 years ago
Posted: 20 Sep 2018 1:06 EDT
Naveen Kumar Gattupally (Naveen Naanu) Vodafone Senior Manger
Vodafone
IN

Hello, 

The product has not been tested in Edge browser, as when Pega 7.1.9 release - Edge browser was not available. Pega platform support guide hasn't mentioned about Edge browser support. 

Pega 7.1.9 will work on Edge browser but not officially mentioned in any documentation.

On release of Pega 7.2.1 Edge browser is available and officially noted in Pega platform guide.

Regards,
Naveen

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Posted: 6 years ago
Posted: 20 Sep 2018 10:42 EDT
Prasanna Babu (PrasannaB8865) Marsh & McLennan Agency LLC
Marsh & McLennan Agency LLC
IN

Thanks guys.

My issue is narrowed down, I have two node url's and a load balancer url. The redirection to IE 11 happens only when I use load balancer url and with node url's im able to login without any issues in Edge as well.

Anyone experienced this particular scenario.

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Posted: 6 years ago
Posted: 20 Sep 2018 11:33 EDT
Tashika Shrestha (TashikaS) PEGA Principal Technical Support Engineer, User and Product Experience
Pegasystems Inc.
IN

Hi,

Then there must be some setting in load balancer that is causing the redirection. You can check with your respective team.

Thanks

 

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