Question
Transition between Process Steps in different stages
This is my requirement,
I'm performing the First step of stage(Stage A).After completing that step it will go to next stage(Stage B)using change stage.Okay..Well!
Here, when completing last step of this stage(Stage B) it should go to Second step of previous stage (Stage A).
How to implement this requirement?!
Accepted Solution
Hello,
It sounds like you are able to do the first step of changing the stage. To go to the second step on the change back you could probably do the following.
Update the start when condition on the step to have a condition that would evaluate to true only if it wasn't already processed. Then if you do a change stage back to the first it should skip it based on that behavior.
Using pxChangeStage API and putting a when rule on first process/step in target stage should solve this issue.
Could you help me understand better, where exactly are you facing issue?
You just need to make logic in that when rule smart enough (based on some property) so that it evaluates true only when coming from the last step of source stage.
Consider the case life cycle in attachments.
Here I'm in Define solution step in solution design stage and it has Yes or No Buttons.
Condition 1:If I select Yes it should go to next stage Query response.Okay with that.
Condition 2:If I select No it should go to next step in the same stage.No issue with that.
Condition 3:Now selecting Yes in solution design stage advances to the Query response stage.After performing last step Response review it has to go to Estimate effort step in Solution design stage.This is my case flow and I'm facing issue with this.
Do I have to modify the case life cycle or stick with the same?!
Hope this could help you to understand better.tried so!