Question
Serendebyte Inc
CA
Last activity: 6 Nov 2018 20:02 EST
Pega RPA- Robot Queue Configuration
Hi,
I am getting Server error in the Robot Queue droplist- eventhough I have queue which is specifically created for robot.
Regards,
Ramar
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Pegasystems Inc.
US
I can't tell that you have entered anything into Route to Queue. The value there should be a WorkBasket whose type is Robotic.
Serendebyte Inc
CA
Hi Jeff, I have created workbasket in which the workbasket type is "Robotic", Eventhough the workbasket queue is not populating any value when I press down key.
Regards,
Ramar
Pegasystems Inc.
US
What version of Pega7 are you running?
Serendebyte Inc
CA
Pega 7.2.1 and HFIX-29471 is applied
Regards,
Ramar
Pegasystems Inc.
US
I would suggest opening a support ticket.
Pegasystems Inc.
IN
Adding on to Jeff's suggestion-
You may refer this article for information on how to raise a support ticket for Pega Robotics
Need to Submit a Support Request for Pega Robotics (formerly OpenSpan)?
Hope the information is helpful.
~Vidyaranjan A V | Community Moderator | Pegasystems Inc.
Serendebyte Inc
CA
This is Working fine in Pega 7.2.2 Version.
Thanks,
Ramar
Pegasystems Inc.
IN
Hi Ramar,
Thank you for confirming it's working as expected in the Pega 7.2.2 version.
If you will need further clarification or assistance, please feel free to post your comments here within the thread and the community is happy to assist you.
Thank you!
~Vidyaranjan A V | Community Moderator | PegaProductSupport | Pegasystems Inc.
INFOSYS
IN
Hi Can anybody tell How Do I install Peega Robotic Process Automation while installing Pega 7.2.2 or this comes inbuilt with the existing one.
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