Is there a configurable way to have a RPA runtime to wait a fixed time after execution and before querying the RM queue? Also, if the runtime is idle, is there a configurable way to make it wait a fixed time between it queries RM queue again?
We are using Pega Platform 7.3, RM 4.1 and Studio 8.0.1094.
The business need is to reduce impact on hardware and network assets due to the large amount of idle RPA runtimes constantly querying the RM queue every other second. And also the garbage created on Pega Platform control tables, due to the same reason.
There is not an out-of-the-box way to change this behavior.
I would suggest updating to a later Robot Manager version (at least RM 6.1). There have been many improvements in the database performance since RM 4 that may resolve your issue just with the upgrade. This would require a Pega Platform change as well, so I would suggest you look at the latest release. You could also take advantage of Pega Robotics 19.1 and its new features as well.
Posted: 3 years ago
Posted: 9 Oct 2019 10:57 EDT
Reuson Silva (ReusonS4)