hi ,

I am on 6.3sp1 version of PRPC.

When we try running trace open rule for SOAP Service, the server crashes and we are not able to access the server.

Can see that the log files are flooded with these exceptions.

2015-09-21 15:51:27,131 [ WorkManager(2)-43] [  STANDARD] [        PegaDM:06.03] ( mgmt.base.NodeRequestorMgt) ERROR   - Caught exception during passivation processing: null

1. java.lang.NullPointerException

       at java.util.concurrent.ConcurrentHashMap.get(ConcurrentHashMap.java:768)

       at com.pega.pegarules.monitor.internal.tracer.TracerRuleWatchRackImpl.checkRuleWatch(TracerRuleWatchRackImpl.java:122)

       at com.pega.pegarules.monitor.internal.tracer.TracerSessionRackImpl.getSessionWithWatch(TracerSessionRackImpl.java:225)

       at com.pega.pegarules.monitor.internal.database.ReporterImpl.reporterEnabled(ReporterImpl.java:198)

       at com.pega.pegarules.monitor.internal.PRMonProviderImpl.reporterEnabled(PRMonProviderImpl.java:304)

       at com.pega.pegarules.data.internal.access.CacheContainerImpl.getInstance(CacheContainerImpl.java:1858)

       at com.pega.pegarules.data.internal.access.CacheContainerImpl.checkIfCachedObject(CacheContainerImpl.java:1824)

       at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.isStreamInRuleCache(ClipboardPageImpl.java:3832)

       at com.pega.pegarules.session.internal.mgmt.base.ThreadPassivation.getPageBytes(ThreadPassivation.java:613)

       at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.getPageBytes(PRThreadImpl.java:1146)

       at com.pega.pegarules.session.internal.mgmt.base.FilesystemStorage.passivatePage(FilesystemStorage.java:366)

       at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.savePage(NodeRequestorMgt.java:522)

       at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.processPassivationQueue(NodeRequestorMgt.java:2094)

       at com.pega.pegarules.session.internal.async.PassivationDaemon.processPassivationQueue(PassivationDaemon.java:362)

       at com.pega.pegarules.session.internal.async.PassivationDaemon.run(PassivationDaemon.java:336)

       at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1081)

       at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:739)

       at com.pega.pegarules.session.internal.async.PassivationDaemon.run(PassivationDaemon.java:298)

       at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.processAsyncTask(AsyncServant.java:213)

       at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.invoke(AsyncServant.java:148)

       at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:312)

       at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:263)

       at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:221)

       at sun.reflect.GeneratedMethodAccessor390.invoke(Unknown Source)

       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

       at java.lang.reflect.Method.invoke(Method.java:597)

       at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:349)

       at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:390)

       at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingException(PRBootstrap.java:412)

       at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)

       at sun.reflect.GeneratedMethodAccessor383.invoke(Unknown Source)

       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

       at java.lang.reflect.Method.invoke(Method.java:597)

       at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

       at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:233)

       at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)

       at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

       at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

       at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:173)

       at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

       at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:173)

       at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

       at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

       at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java:100)

       at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java:84)

       at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

       at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

       at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

       at org.jboss.ejb.Container.invoke(Container.java:1092)

       at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:436)

       at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

       at com.sun.proxy.$Proxy152.invokeEngine(Unknown Source)

       at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.processRequest(PRAsync.java:151)

       at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.onMessage(PRAsync.java:108)

       at sun.reflect.GeneratedMethodAccessor431.invoke(Unknown Source)

       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

       at java.lang.reflect.Method.invoke(Method.java:597)

       at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:349)

       at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:390)

       at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:439)

       at com.pega.pegarules.internal.etier.mdb.PRAsyncBoot.onMessage(PRAsyncBoot.java:91)

       at sun.reflect.GeneratedMethodAccessor430.invoke(Unknown Source)

       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

       at java.lang.reflect.Method.invoke(Method.java:597)

       at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

       at org.jboss.ejb.MessageDrivenContainer$ContainerInterceptor.invoke(MessageDrivenContainer.java:518)

       at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)

       at org.jboss.ejb.plugins.MessageDrivenInstanceInterceptor.invoke(MessageDrivenInstanceInterceptor.java:115)

       at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

       at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

       at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:315)

       at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)

       at org.jboss.ejb.plugins.RunAsSecurityInterceptor.process(RunAsSecurityInterceptor.java:139)

       at org.jboss.ejb.plugins.RunAsSecurityInterceptor.invoke(RunAsSecurityInterceptor.java:103)

       at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

       at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

       at org.jboss.ejb.MessageDrivenContainer.internalInvoke(MessageDrivenContainer.java:420)

       at org.jboss.ejb.Container.invoke(Container.java:1092)

       at sun.reflect.GeneratedMethodAccessor429.invoke(Unknown Source)

       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

       at java.lang.reflect.Method.invoke(Method.java:597)

       at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:157)

       at org.jboss.mx.server.Invocation.dispatch(Invocation.java:96)

       at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)

       at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)

       at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:668)

       at org.jboss.invocation.local.LocalInvoker$MBeanServerAction.invoke(LocalInvoker.java:169)

       at org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:118)

       at org.jboss.invocation.InvokerInterceptor.invokeLocal(InvokerInterceptor.java:260)

       at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:246)

       at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:61)

       at org.jboss.ejb.plugins.inflow.MessageEndpointInterceptor.delivery(MessageEndpointInterceptor.java:249)

       at org.jboss.ejb.plugins.inflow.MessageEndpointInterceptor.invoke(MessageEndpointInterceptor.java:128)

       at org.jboss.proxy.ClientMethodInterceptor.invoke(ClientMethodInterceptor.java:74)

       at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:101)

       at com.sun.proxy.$Proxy162.onMessage(Unknown Source)

       at org.jboss.resource.adapter.jms.inflow.JmsServerSession.onMessage(JmsServerSession.java:179)

       at org.jboss.jms.client.container.ClientConsumer.callOnMessageStatic(ClientConsumer.java:167)

       at org.jboss.jms.client.container.SessionAspect.handleRun(SessionAspect.java:879)

       at org.jboss.aop.advice.org.jboss.jms.client.container.SessionAspect_z_handleRun_1183019793.invoke(SessionAspect_z_handleRun_1183019793.java)

       at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:102)

       at org.jboss.jms.client.container.ClosedInterceptor.invoke(ClosedInterceptor.java:172)

       at org.jboss.aop.advice.PerInstanceInterceptor.invoke(PerInstanceInterceptor.java:86)

       at org.jboss.aop.joinpoint.MethodInvocation.invokeNext(MethodInvocation.java:102)

       at org.jboss.jms.client.delegate.ClientSessionDelegate.run(ClientSessionDelegate.java)

       at org.jboss.jms.client.JBossSession.run(JBossSession.java:199)

       at org.jboss.resource.adapter.jms.inflow.JmsServerSession.run(JmsServerSession.java:236)

       at org.jboss.resource.work.WorkWrapper.execute(WorkWrapper.java:205)

       at org.jboss.util.threadpool.BasicTaskWrapper.run(BasicTaskWrapper.java:260)

       at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)

       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)

       at java.lang.Thread.run(Thread.java:662)