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fmadani Member since 2014 2 posts
Lyance
Posted: Apr 11, 2016
Last activity: Apr 11, 2016
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Display Arabic text when generating a PDF using Create PDF flow shape

Hi ,

I am trying to generate a PDF using a section that contains arabic text. when I click on preview the section i can see the arabic text but when i generate the PDF using the same section , the PDF does not display the arabic text but instead some question mark.

Please let me know if someone has encounter this issue and if you were able to fix it ?

Thanks,

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User Experience

Posted: 8 years ago

I don't know what is the database  character set, but I guess it is the default one when you intall Pega, I ill check

otherwise, no i have never seen it working before

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Posted: 8 years ago

Please trace the operation, and capture the html stream from the tracer into a file before it is sent to the HtmlToPDF procedure.

Display that file in your browser.  If the same issue is observed, that suggests that the issue is with the staging of the HTML rather than with the PDF conversion process.

(If you need to gain some confidence in the veracity of this test, try it also with a section that does convert to PDF properly to make sure that when you display the file in your browser you see the correct styles and character sets.

/Eric

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