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Question

 Fabian Villabona (fvillabon)
WellCare
Software Engineer, Sr
WellCare
US
fvillabon Member since 2015 5 posts
WellCare
Posted: Apr 13, 2016
Last activity: Apr 25, 2016
Posted: 13 Apr 2016 16:11 EDT
Last activity: 25 Apr 2016 5:12 EDT
Closed

customize worklist

Hi,

We're trying to save user preferences of the worklist, for example filter or sorting on certain columns.

We want the user to be able to go back to the worklist and find it with the previously selected preferences. So for example if I filtered one column by "C" and went to page 5 out of 10, click on a case, the close the case, I want the system to show me the worklist in page 5 and filtered by C on that column.

Right now when I'm taken back to the worklist all selections are cleared so I have to do all the selections back again.

Thanks

Fabian

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User Experience
Low-Code App Development

Posted: 8 years ago
Posted: 14 Apr 2016 10:48 EDT
Fabian Villabona (fvillabon)
WellCare
Software Engineer, Sr
WellCare
US

Thanks. That is exactly our problem, although it says it has been requested there is no word if in fact it will be developed by Pega or if it already has, is it possible to find out the status of  FDBK-12006, I think that's internal to Pega.

Thanks

Fabian VF

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Posted: 8 years ago
Updated: 8 years ago
Posted: 25 Apr 2016 5:11 EDT
Updated: 25 Apr 2016 5:12 EDT
Irfan Syed (syedi)
PEGA
Manager
Pegasystems Inc.
IN

Hi Santanu,

As Sathish mentioned in the Feedback item's pulse, passing the pyGridFilterCriteriaPage parameter to reload section works in 7.1.7 and retains the filter criteria. Please provide more details for the scenario where it is not working.

pyGridFilterCriteriaPage works only for filtering though and not sorting. We have some epics targeted for personalization of lists ( EPIC-16151,  EPIC-16932 and  EPIC-16933 etc). However they are still in idea phase and have not been assigned a release.

Thanks,

Irfan

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Posted: 8 years ago
Posted: 15 Apr 2016 4:31 EDT
Chunzhi Hong (Chunzhi_Hong)
PEGA
Principal System Architect
Pegasystems Inc.
JP

As a work around, consider using multiple-document mode (Tabbed portal layout, each case will be open in a separate Tab) instead of single document mode.

So, users don't have to refresh work list from menu link each time they want to open a new case from the filtered work list.

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