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Rulesware
SV
Last activity: 4 Oct 2018 11:08 EDT
changing administrator password
i'm trying to change the password of admistrator , but i got the next messages: "You are not authorized to create, modify, or lock instance DATA-ADMIN-OPERATOR-ID Proprietary information hidden , and i'm logged as administrator
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Pegasystems Inc.
GB
I am assuming you are using Pega 7. Below steps should work:
1. From the operator menu (right of the Designer Studio header), select Profile option.
2. Click Change Password.
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Basavaraj Kadakol
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Pegasystems Inc.
AU
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Pegasystems Inc.
US
Hi Gary,
I belive developers need to implement the Forgot password functionality in this scenario as discussed in the below posts.
https://collaborate.pega.com/discussion/forgot-password-functionality-pega-7
Regards,
Rachit
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Pegasystems Inc.
IN
If you have access to any other admin operator id then you can login and reset the password for [email protected] operator id.
If you do not have that option then only way would be take a R-A-P of [email protected] Operator ID record from another instance and import it using command line utility. This will override the existing operator record and you should be able to log into the system.
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Rabobank
NL
Please have a look at the access when rule pzModifyAllowed on class Data-Admin-Operator-ID. Make sure that access role PegaRULES:SysAdm5 is in your access group when modifying the [email protected] operator.
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Pegasystems Inc.
US
Hi,
How did you try changing the password? Did your password meet the required security guidelines?
Please check the below articles to learn about security guidelines.
https://community.pega.com/sites/default/files/help_v73/procomhelpmain.htm
Please let me know if this helps.
Regards,
Rachit
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Cognizant Technology Solutions India PVT Ltd
IN
This issue is resolved through the following local change:
1. Login as [email protected]
2. Select Profile from the drop-down next to the operator name to view the Operator Profile
3.
This issue is resolved through the following local change:
1. Login as [email protected]
2. Select Profile from the drop-down next to the operator name to view the Operator Profile
3. Select the Change Password button
4. Enter the password information and click Save