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Question

 sundeep anne (sundeepa4802)
Johndeere

Johndeere
CA
sundeepa4802 Member since 2019 4 posts
Johndeere
Posted: Aug 3, 2019
Last activity: Aug 3, 2019
Posted: 3 Aug 2019 11:06 EDT
Last activity: 3 Aug 2019 12:44 EDT
Closed

Pega administrator password reset.

Hello Team,

one of the instance we are not able to login with pega administrator with default password, can you help us to update the password to Database to reset the admin password ?

Thanks,

sundeep Anne

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System Administration

Posted: 5 years ago
Posted: 3 Aug 2019 12:44 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

Unfortunately there is no easy way of doing that. You would have to export the Data-Admin-Operator-ID record from a working instance (where you know the password) and import it to the instance where the password is forgotten, either through import wizard (where you have another user you can login on the target system) or using prpcUtils directly import the exported data instance to the target system. Security has price.

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