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Rulesware
SV
Last activity: 4 Oct 2018 11:08 EDT
changing administrator password
i'm trying to change the password of admistrator , but i got the next messages: "You are not authorized to create, modify, or lock instance DATA-ADMIN-OPERATOR-ID Proprietary information hidden , and i'm logged as administrator
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Pegasystems Inc.
GB
I am assuming you are using Pega 7. Below steps should work:
1. From the operator menu (right of the Designer Studio header), select Profile option.
2. Click Change Password.
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Basavaraj Kadakol
Pegasystems Inc.
AU
Pegasystems Inc.
US
Hi Gary,
I belive developers need to implement the Forgot password functionality in this scenario as discussed in the below posts.
https://collaborate.pega.com/discussion/forgot-password-functionality-pega-7
Regards,
Rachit
Pegasystems Inc.
IN
If you have access to any other admin operator id then you can login and reset the password for [email protected] operator id.
If you do not have that option then only way would be take a R-A-P of [email protected] Operator ID record from another instance and import it using command line utility. This will override the existing operator record and you should be able to log into the system.
Rabobank
NL
Please have a look at the access when rule pzModifyAllowed on class Data-Admin-Operator-ID. Make sure that access role PegaRULES:SysAdm5 is in your access group when modifying the [email protected] operator.
Pegasystems Inc.
US
Hi,
How did you try changing the password? Did your password meet the required security guidelines?
Please check the below articles to learn about security guidelines.
https://community.pega.com/sites/default/files/help_v73/procomhelpmain.htm
Please let me know if this helps.
Regards,
Rachit
Cognizant Technology Solutions India PVT Ltd
IN
This issue is resolved through the following local change:
1. Login as [email protected]
2. Select Profile from the drop-down next to the operator name to view the Operator Profile
3.
This issue is resolved through the following local change:
1. Login as [email protected]
2. Select Profile from the drop-down next to the operator name to view the Operator Profile
3. Select the Change Password button
4. Enter the password information and click Save