changing administrator password
i'm trying to change the password of admistrator , but i got the next messages: "You are not authorized to create, modify, or lock instance DATA-ADMIN-OPERATOR-ID [email protected] , and i'm logged as administrator
**Moderation Team has archived post**
This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.
Pegasystems Inc.
GB
I am assuming you are using Pega 7. Below steps should work:
1. From the operator menu (right of the Designer Studio header), select Profile option.
2. Click Change Password.
Pegasystems Inc.
AU
Pegasystems Inc.
US
Hi Gary,
I belive developers need to implement the Forgot password functionality in this scenario as discussed in the below posts.
https://collaborate.pega.com/discussion/forgot-password-functionality-pega-7
Regards,
Rachit
Pegasystems Inc.
IN
If you have access to any other admin operator id then you can login and reset the password for [email protected] operator id.
If you do not have that option then only way would be take a R-A-P of [email protected] Operator ID record from another instance and import it using command line utility. This will override the existing operator record and you should be able to log into the system.
Rabobank
NL
Please have a look at the access when rule pzModifyAllowed on class Data-Admin-Operator-ID. Make sure that access role PegaRULES:SysAdm5 is in your access group when modifying the [email protected] operator.
Pegasystems Inc.
US
Hi,
How did you try changing the password? Did your password meet the required security guidelines?
Please check the below articles to learn about security guidelines.
https://community.pega.com/sites/default/files/help_v73/procomhelpmain.htm
Please let me know if this helps.
Regards,
Rachit
Cognizant Technology Solutions India PVT Ltd
IN
This issue is resolved through the following local change:
1. Login as [email protected]
2. Select Profile from the drop-down next to the operator name to view the Operator Profile
3.
This issue is resolved through the following local change:
1. Login as [email protected]
2. Select Profile from the drop-down next to the operator name to view the Operator Profile
3. Select the Change Password button
4. Enter the password information and click Save