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 Felicita Abad (FeliA)
ING Business Shared Services Inc.
Sr. Pega Developer
ING Business Shared Services Inc.
PH
FeliA Member since 2015 11 posts
ING Business Shared Services Inc.
Posted: Jul 27, 2015
Last activity: Jul 31, 2015
Posted: 27 Jul 2015 5:41 EDT
Last activity: 31 Jul 2015 2:26 EDT
Closed

Unexpected timeout in Pega

Hi All,

 

I encountered an error after successfully logged-in. Below is the logs.

In my operator profile settings, the authentication timeout set to my access group is 650 which is about 10.83 minutes, but as you can see in the logs I was kicked-out after 1 minute of my last transaction.

Please help me to solve this. 

Appreciate your immediate response.

 

Thanks in advance and More Power!

 

User id:  Proprietary information hidden

Time started: 2015-07-27 15:48:30

My last transaction prior to kick-out: 2015-07-27 16:04:52

Time kicked-out: 2015-07-27 16:05:12

Logs:

2015-07-27 15:48:30,929 [      tomcat-http--6] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - UserIdentifier : [email protected] : 
2015-07-27 15:48:31,179 [     tomcat-http--48] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_flat_75_ffffff_40x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfVAyVUJHdFVVclg1WHkwTERhOTFzY1Jta3FzR1NITUQ4VEZ5ZXVWcC9YMkFIenZJbnY0QjRzQ1ZPWVZWYTd5Y0IwcysrSlNTNkpObkYKMkU3N05SaDhDdz09
2015-07-27 15:48:31,179 [      tomcat-http--7] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_glass_75_e6e6e6_1x400.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfVAyVUJHdFVVclg1WHkwTERhOTFzY1Jta3FzR1NITUQ4VEZ5ZXVWcC9YMkFIenZJbnY0QjRzQ1ZPWVZWYTd5Y0IwcysrSlNTNkpObkYKMkU3N05SaDhDdz09
2015-07-27 15:48:31,186 [      tomcat-http--4] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_highlight-soft_75_cccccc_1x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfVAyVUJHdFVVclg1WHkwTERhOTFzY1Jta3FzR1NITUQ4VEZ5ZXVWcC9YMkFIenZJbnY0QjRzQ1ZPWVZWYTd5Y0IwcysrSlNTNkpObkYKMkU3N05SaDhDdz09
2015-07-27 15:48:31,187 [     tomcat-http--15] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-icons_222222_256x240.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfVAyVUJHdFVVclg1WHkwTERhOTFzY1Jta3FzR1NITUQ4VEZ5ZXVWcC9YMkFIenZJbnY0QjRzQ1ZPWVZWYTd5Y0IwcysrSlNTNkpObkYKMkU3N05SaDhDdz09
2015-07-27 15:48:48,639 [     tomcat-http--25] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:48:48,642 [     tomcat-http--25] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - UserIdentifier : [email protected] : 
2015-07-27 15:48:48,904 [     tomcat-http--10] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_glass_75_e6e6e6_1x400.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfW5pODJES0ZoMEU4S280M2FkQnlIOFMrZGRpeENXc0hzNmlyYm82djBsazBFRzJJdmNsSHlYT3RIWkRueGZrUWgwWVZJSVFtYXh6T24KaCtuNVdpcWJTZz09
2015-07-27 15:48:48,904 [     tomcat-http--17] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_flat_75_ffffff_40x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfW5pODJES0ZoMEU4S280M2FkQnlIOFMrZGRpeENXc0hzNmlyYm82djBsazBFRzJJdmNsSHlYT3RIWkRueGZrUWgwWVZJSVFtYXh6T24KaCtuNVdpcWJTZz09
2015-07-27 15:48:48,907 [     tomcat-http--14] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_highlight-soft_75_cccccc_1x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfW5pODJES0ZoMEU4S280M2FkQnlIOFMrZGRpeENXc0hzNmlyYm82djBsazBFRzJJdmNsSHlYT3RIWkRueGZrUWgwWVZJSVFtYXh6T24KaCtuNVdpcWJTZz09
2015-07-27 15:48:48,908 [     tomcat-http--36] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-icons_222222_256x240.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfW5pODJES0ZoMEU4S280M2FkQnlIOFMrZGRpeENXc0hzNmlyYm82djBsazBFRzJJdmNsSHlYT3RIWkRueGZrUWgwWVZJSVFtYXh6T24KaCtuNVdpcWJTZz09
2015-07-27 15:49:25,103 [     tomcat-http--45] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:49:25,105 [     tomcat-http--45] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - UserIdentifier : [email protected] : 
2015-07-27 15:49:25,324 [     tomcat-http--39] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_glass_75_e6e6e6_1x400.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfWpSOENXTGJQYVRWYUNMOEJLRXVqTHRsbE4vaGtDamYvU2lSNWdRa3BVa05qZlpVV2lrdEF2ckpsaUZjZ1NoSlhCdlRHb3RYRW5HWHIKNXN1S0dtcjAwdz09
2015-07-27 15:49:25,325 [     tomcat-http--41] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_flat_75_ffffff_40x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfWpSOENXTGJQYVRWYUNMOEJLRXVqTHRsbE4vaGtDamYvU2lSNWdRa3BVa05qZlpVV2lrdEF2ckpsaUZjZ1NoSlhCdlRHb3RYRW5HWHIKNXN1S0dtcjAwdz09
2015-07-27 15:49:25,328 [     tomcat-http--46] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_highlight-soft_75_cccccc_1x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfWpSOENXTGJQYVRWYUNMOEJLRXVqTHRsbE4vaGtDamYvU2lSNWdRa3BVa05qZlpVV2lrdEF2ckpsaUZjZ1NoSlhCdlRHb3RYRW5HWHIKNXN1S0dtcjAwdz09
2015-07-27 15:49:25,329 [     tomcat-http--39] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-icons_222222_256x240.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfWpSOENXTGJQYVRWYUNMOEJLRXVqTHRsbE4vaGtDamYvU2lSNWdRa3BVa05qZlpVV2lrdEF2ckpsaUZjZ1NoSlhCdlRHb3RYRW5HWHIKNXN1S0dtcjAwdz09
2015-07-27 15:49:49,790 [      tomcat-http--1] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:49:49,791 [      tomcat-http--1] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - UserIdentifier : [email protected] : 
2015-07-27 15:49:49,997 [      tomcat-http--6] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_highlight-soft_75_cccccc_1x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfWQxcDZtQWpoSnNQQUVtK1ExMjdUd0VVV09Bd3BHYTVqQWtrUkNpWEYza3JKS1ZIRUttWjRYeW45NGNQbHl1QnlNcExuWk83WC9ncnMKdjgvcnkzOFFEdz09
2015-07-27 15:49:49,997 [     tomcat-http--49] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_flat_75_ffffff_40x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfWQxcDZtQWpoSnNQQUVtK1ExMjdUd0VVV09Bd3BHYTVqQWtrUkNpWEYza3JKS1ZIRUttWjRYeW45NGNQbHl1QnlNcExuWk83WC9ncnMKdjgvcnkzOFFEdz09
2015-07-27 15:49:50,000 [     tomcat-http--30] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_glass_75_e6e6e6_1x400.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfWQxcDZtQWpoSnNQQUVtK1ExMjdUd0VVV09Bd3BHYTVqQWtrUkNpWEYza3JKS1ZIRUttWjRYeW45NGNQbHl1QnlNcExuWk83WC9ncnMKdjgvcnkzOFFEdz09
2015-07-27 15:49:50,003 [     tomcat-http--48] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-icons_222222_256x240.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ/J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/!STANDARD; Requestor ID: {atn}e3ByfWQxcDZtQWpoSnNQQUVtK1ExMjdUd0VVV09Bd3BHYTVqQWtrUkNpWEYza3JKS1ZIRUttWjRYeW45NGNQbHl1QnlNcExuWk83WC9ncnMKdjgvcnkzOFFEdz09
2015-07-27 15:50:19,249 [      tomcat-http--1] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:50:19,252 [      tomcat-http--1] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - UserIdentifier : [email protected] : 
2015-07-27 15:50:20,472 [     tomcat-http--21] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (dShowPortal.Data_Portal.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator Proprietary information hidden (Felicita Dellupac) signed on.
2015-07-27 15:51:10,323 [     tomcat-http--35] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:51:10,352 [     tomcat-http--42] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quwsearch.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:51:10,380 [     tomcat-http--30] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  vlxaqwd01.qbe.com.au|dev.hr.intranet.qbe.com  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:53:42,585 [     tomcat-http--16] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (   LogOff.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Timeout for user : Proprietary information hidden
2015-07-27 15:53:42,597 [     tomcat-http--16] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (   LogOff.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Timeout - after redirect for user: 
2015-07-27 15:53:43,299 [      tomcat-http--5] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:53:43,517 [     tomcat-http--13] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_highlight-soft_75_cccccc_1x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ; Requestor ID: {atn}e3ByfWc1OVNZMEdSaGNTbytaM2t0OXovVVJPSHJxL0w3N2x5bzE4V1g1RHdXSC9MVlN0K1o2QlEycVpLY214WXVQUjB1b1k3SXNuT2ZxaU0KY2Z1djBGUUk3QT09
2015-07-27 15:53:43,517 [     tomcat-http--42] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_glass_75_e6e6e6_1x400.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ; Requestor ID: {atn}e3ByfWc1OVNZMEdSaGNTbytaM2t0OXovVVJPSHJxL0w3N2x5bzE4V1g1RHdXSC9MVlN0K1o2QlEycVpLY214WXVQUjB1b1k3SXNuT2ZxaU0KY2Z1djBGUUk3QT09
2015-07-27 15:53:43,520 [     tomcat-http--46] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_flat_75_ffffff_40x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ; Requestor ID: {atn}e3ByfWc1OVNZMEdSaGNTbytaM2t0OXovVVJPSHJxL0w3N2x5bzE4V1g1RHdXSC9MVlN0K1o2QlEycVpLY214WXVQUjB1b1k3SXNuT2ZxaU0KY2Z1djBGUUk3QT09
2015-07-27 15:53:43,521 [     tomcat-http--34] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-icons_222222_256x240.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ; Requestor ID: {atn}e3ByfWc1OVNZMEdSaGNTbytaM2t0OXovVVJPSHJxL0w3N2x5bzE4V1g1RHdXSC9MVlN0K1o2QlEycVpLY214WXVQUjB1b1k3SXNuT2ZxaU0KY2Z1djBGUUk3QT09
2015-07-27 15:53:52,939 [     tomcat-http--41] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:53:52,941 [     tomcat-http--41] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - UserIdentifier : [email protected] : 
2015-07-27 15:53:55,686 [     tomcat-http--44] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (dShowPortal.Data_Portal.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator Proprietary information hidden (UWFeli TEST) signed on.
2015-07-27 15:53:58,556 [        MQ-Thread-23] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (E_Data_Integration_ESB_.Action) INFO  MQ.QUWEventManagerListener.AEBMQServer|MQ|QUWEventManagerPackage|QBE_Data_Integration_ESB_|QUWEventManagerService|A423DAF599102854AE8AD108E133E212E  - QueueEventMessages START Transaction - 20150727T055358.556 GMT
2015-07-27 15:53:58,556 [        MQ-Thread-23] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (E_Data_Integration_ESB_.Action) INFO  MQ.QUWEventManagerListener.AEBMQServer|MQ|QUWEventManagerPackage|QBE_Data_Integration_ESB_|QUWEventManagerService|A423DAF599102854AE8AD108E133E212E  - QueueEventMessages - IGNORED  - Transaction ID: 
2015-07-27 15:54:14,149 [      tomcat-http--9] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:54:14,181 [     tomcat-http--25] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quwsearch.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:54:14,208 [     tomcat-http--30] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  vlxaqwd01.qbe.com.au|prd.ct.xcontent.qbe.com  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:54:49,874 [     tomcat-http--20] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (dShowPortal.Data_Portal.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator Proprietary information hidden (UWFeli TEST) signed on.
2015-07-27 15:56:26,265 [egaRULES-MasterAgent] [  STANDARD] [                    ] [                    ] (          internal.async.Agent) INFO    - System date: Mon Jul 27 15:56:26 AEST 2015 Total memory: 1,347,944,448 Free memory: 904,912,888 Requestor Count: 13 Shared Pages memory usage: 0%
2015-07-27 15:57:00,378 [        MQ-Thread-23] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (E_Data_Integration_ESB_.Action) INFO  MQ.QUWEventManagerListener.AEBMQServer|MQ|QUWEventManagerPackage|QBE_Data_Integration_ESB_|QUWEventManagerService|A423DAF599102854AE8AD108E133E212E  - QueueEventMessages START Transaction - 20150727T055700.378 GMT
2015-07-27 15:57:00,378 [        MQ-Thread-23] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (E_Data_Integration_ESB_.Action) INFO  MQ.QUWEventManagerListener.AEBMQServer|MQ|QUWEventManagerPackage|QBE_Data_Integration_ESB_|QUWEventManagerService|A423DAF599102854AE8AD108E133E212E  - QueueEventMessages - IGNORED  - Transaction ID: 
2015-07-27 15:57:10,222 [     tomcat-http--33] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:57:10,285 [     tomcat-http--36] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quwsearch.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 15:57:10,349 [     tomcat-http--29] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  vlxaqwd01.qbe.com.au|sys.hr.intranet.qbe.com  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 16:00:08,942 [      tomcat-http--2] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 16:00:08,986 [     tomcat-http--37] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quwsearch.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 16:00:09,013 [      tomcat-http--1] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  vlxaqwd01.qbe.com.au|new.qbe.com.au  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 16:03:08,946 [     tomcat-http--10] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 16:03:08,974 [     tomcat-http--48] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quwsearch.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 16:03:09,004 [     tomcat-http--47] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  vlxaqwd01.qbe.com.au|uat.hr.intranet.qbe.com  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 16:03:22,992 [     tomcat-http--42] [TABTHREAD0] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Start LoadGenericProductBase forRE-219618  20150727T060322.992 GMT
2015-07-27 16:03:23,067 [     tomcat-http--42] [TABTHREAD0] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - End LoadGenericProductBase forRE-219618  20150727T060323.067 GMT
2015-07-27 16:03:23,067 [     tomcat-http--42] [TABTHREAD0] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - LoadGenericProductBase Elapse time forRE-219618  75.0
2015-07-27 16:03:30,876 [     tomcat-http--17] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 16:03:31,217 [     tomcat-http--11] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_flat_75_ffffff_40x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ; Requestor ID: {atn}e3ByfXM1c1BvcStzTEZMMHV1MGE1UU1SbFVDK0xRNEhKWit2Y0JjSDQ1L1VaWnpsM2UrZ3dFNnI5TDdmQWY3anlteDhLMDJuT3ZZL241Nm0KNzdsb1d4NDJiQT09
2015-07-27 16:03:31,223 [     tomcat-http--30] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_highlight-soft_75_cccccc_1x100.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ; Requestor ID: {atn}e3ByfXM1c1BvcStzTEZMMHV1MGE1UU1SbFVDK0xRNEhKWit2Y0JjSDQ1L1VaWnpsM2UrZ3dFNnI5TDdmQWY3anlteDhLMDJuT3ZZL241Nm0KNzdsb1d4NDJiQT09
2015-07-27 16:03:31,230 [     tomcat-http--35] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-bg_glass_75_e6e6e6_1x400.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ; Requestor ID: {atn}e3ByfXM1c1BvcStzTEZMMHV1MGE1UU1SbFVDK0xRNEhKWit2Y0JjSDQ1L1VaWnpsM2UrZ3dFNnI5TDdmQWY3anlteDhLMDJuT3ZZL241Nm0KNzdsb1d4NDJiQT09
2015-07-27 16:03:31,236 [      tomcat-http--4] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - 404 on request: /J5UkkGw4RVUhM2V5rSjqBqkCu2kT0j-A*/webwb/images/ui-icons_222222_256x240.png; Referring URL: https://sys1-quw.asia.qbe.com/app/SmartQ; Requestor ID: {atn}e3ByfXM1c1BvcStzTEZMMHV1MGE1UU1SbFVDK0xRNEhKWit2Y0JjSDQ1L1VaWnpsM2UrZ3dFNnI5TDdmQWY3anlteDhLMDJuT3ZZL241Nm0KNzdsb1d4NDJiQT09
2015-07-27 16:03:32,333 [     tomcat-http--47] [TABTHREAD0] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Start MapQuoteData for : QI-50-1032  20150727T060332.333 GMT
2015-07-27 16:03:32,334 [     tomcat-http--47] [TABTHREAD0] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - End MapQuoteData for : QI-50-1032  20150727T060332.334 GMT
2015-07-27 16:03:32,334 [     tomcat-http--47] [TABTHREAD0] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - MapQuoteData Elapse time for : QI-50-1032  1.0
2015-07-27 16:03:37,213 [     tomcat-http--47] [TABTHREAD0] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Update Extract Report Data : Start - 20150727T060337.213 GMT : QI-50-1032
2015-07-27 16:03:37,523 [     tomcat-http--47] [TABTHREAD0] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Update Extract Report Data : END - 20150727T060337.523 GMT : QI-50-1032
2015-07-27 16:03:42,736 [     tomcat-http--19] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - Start QUWAuthActivity: vlxaqwd01.qbe.com.au
2015-07-27 16:03:42,737 [     tomcat-http--19] [  STANDARD] [                    ] [thenticated:01.01.03] (hActivity.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden  - UserIdentifier : [email protected] : 
2015-07-27 16:03:43,628 [     tomcat-http--15] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (dShowPortal.Data_Portal.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator Proprietary information hidden (Bobby Brian Cipriano) signed on.
2015-07-27 16:04:04,099 [     tomcat-http--40] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - QI-50-1032 : WorkObjectActionsScreen  started.  (ModifyQuoteActionPreAction activity)
2015-07-27 16:04:11,381 [     tomcat-http--40] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - QI-50-1032 : Refer  started. (ModifyQuoteActionsPreAction activity)
2015-07-27 16:04:11,384 [     tomcat-http--40] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - QI-50-1032 : Refer  ends. (ModifyQuoteActionsPreAction activity)
2015-07-27 16:04:11,385 [     tomcat-http--40] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - QI-50-1032 : Refer  ends. (ModifyQuoteActionPreAction activity)
2015-07-27 16:04:19,016 [     tomcat-http--30] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator ID: KUANTAN
2015-07-27 16:04:23,798 [     tomcat-http--35] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator ID: KUANTAN
2015-07-27 16:04:24,856 [     tomcat-http--33] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator ID: KUANTAN
2015-07-27 16:04:32,882 [     tomcat-http--19] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator ID: KUANTAN
2015-07-27 16:04:35,401 [     tomcat-http--34] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator ID: KUANTAN
2015-07-27 16:04:36,392 [     tomcat-http--11] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator ID: KUANTAN
2015-07-27 16:04:40,524 [      tomcat-http--6] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator ID: KUANTAN
2015-07-27 16:04:51,449 [      tomcat-http--3] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator ID: KUANTAN
2015-07-27 16:04:52,427 [     tomcat-http--23] [TABTHREAD1] [                    ] [    QUWASIA:07.01.14] (BE_Ins_UW_QuoteInstance.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Operator ID: KUANTAN
2015-07-27 16:05:12,771 [     tomcat-http--50] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (   LogOff.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Timeout for user : Proprietary information hidden
2015-07-27 16:05:12,778 [     tomcat-http--50] [  STANDARD] [                    ] [    QUWASIA:07.01.14] (   LogOff.Code_Security.Action) INFO  sys1-quw.asia.qbe.com| Proprietary information hidden Proprietary information hidden - Timeout - after redirect for user: 

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Pega Academy

Posted: 9 years ago
Posted: 27 Jul 2015 21:50 EDT
Felicita Abad (FeliA)
ING Business Shared Services Inc.
Sr. Pega Developer
ING Business Shared Services Inc.
PH

Hi All,

 

Please help me. Thanks!

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Posted: 9 years ago
Posted: 29 Jul 2015 15:39 EDT
Anantha Nag K (Anantha Nag K)
Maantic
Pega Consultant @ Cox Automotive Inc(Manheim).,
Maantic
IN

hi I believe there must be recent domain name changes at application server to access the application please check once.

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Posted: 9 years ago
Posted: 29 Jul 2015 22:14 EDT
Felicita Abad (FeliA)
ING Business Shared Services Inc.
Sr. Pega Developer
ING Business Shared Services Inc.
PH

Hi AnanthaNagK9367,

 

How to modify domain name at application server to access the application?

Can you give me the instructions?

Appreciate your response.

 

Thank you and More Power!

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Posted: 9 years ago
Posted: 30 Jul 2015 1:43 EDT
Anantha Nag K (Anantha Nag K)
Maantic
Pega Consultant @ Cox Automotive Inc(Manheim).,
Maantic
IN

Well i am not sure how to do it i.e process steps, but you can reach out your application server maintainance team i believe QBE QUW applications are deployed on Weblogic application servers.

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Posted: 9 years ago
Posted: 31 Jul 2015 2:26 EDT
Felicita Abad (FeliA)
ING Business Shared Services Inc.
Sr. Pega Developer
ING Business Shared Services Inc.
PH

Hi AnanthaNagK9367,

Yes we have application server which is Tomcat. We have already configured the web.xml and prconfig.xml but the error still occurs. I think prconfig.xml and web.xml session timeout does not matter since we have configured the timeout value in access group settings. Am I right? (Authentication timeout is 650) We have noticed that working only in one tab and without interaction of the other tab, the OOTB idle detector script of PEGA is running which is supposedly not to be happened because there is a 1 active tab.

 

Please help. :(

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