When I submit for execution the "ASG_Campaign" it runs "OK" sending emails and SMSs (in output file)... but it never goes to the "Completed" status and never ends... It should end after 5 minutes the emails have been sent, but it does not.
Another problem is that the Channel Volume Constraints are 50 for SMS and 100 for Email, but it sends one more! 51 SMS and 101 emails! This issue is a general problem.
Well spotted on the volume constraints front but I am afraid I don't have a good explanation why there are one out, I will raise a query with engineering for further clarification.
The program termination is dependent on an agent. The agent runs every half our so, although the offer flow completes/ expires after 5 minutes it may take sometime before the program actually completes.
Posted: 6 years ago
Posted: 15 Apr 2016 2:21 EDT
Paul Hirszowicz (HIRSP)
Director, Software Engineering