Question
Accenture
BR
Last activity: 9 Aug 2019 16:35 EDT
Problem Assignment Flow Not At Task
Hello,
Scenario:
-2 Users
-One Workbasket
-Flow:
- 3 steps(Assignments) 1- route to WorkBasket, 2- route to Creator operator, 3-route to WorkBasket.
Hi everyone,
The Problem happen after the second step, when the assignment left the WorkList, before go to the WorkBasket.
When the user perform the third step the issue happen, but if the user reload for some time the error not happens.
In the trace show in newAssignPage a message "ProblemAssignment_FlowNotAtTask"
but if I check the "Assign-WorkBasket" Class the assignment is there.
Ernst & Young LLP
MT
1. Do you have any explicit commit in your process?
2. Did you make any changes to flow recently that would invalidate the existing cases in certain scenarios?
Accenture
BR
1. Do you have any explicit commit in your process?
No, I'm remove all Activities and Data Transforms of this flow, but the error continue happend
2. Did you make any changes to flow recently that would invalidate the existing cases in certain scenarios?
No
Ernst & Young LLP
MT
For any of such cases where you encountered that issue and case was left in that state, can you compare following values of newAssignPage
pxStageID
pxStageLabel
pxTaskLabel
pxTaskName
with values on pyWorkPage.pxFlow(Current Flow)
CurrentflowName
CurrentStage
CurrentStageLabel
CurrentStageSubscript
Ideally, for all such cases values won't be in sync which is causing PRPC to report this issue.