Discussion


Covance
US
Last activity: 5 Aug 2015 3:50 EDT
OOTB agents are not running in SMA tool
I can't see OOTB agents in the SMA tool. What could be the reason?
Thanks in advance
-
Like (0)
-
Share this page Facebook Twitter LinkedIn Email Copying... Copied!


PEG
IN
Were you checking the correct Node?


Covance
US
We have only one node. There are only limited agents rules are available in SMA. I can't see Systemworkindexer and SystemRuleindexer. What could be the reason?


PEG
IN
Could you please check whether agents were enabled in search or not.
Pega Button -> System -> Search


Covance
US
I am working on PRPC 7.1.7 version. Your image says, your PRPC version is not 7.
I can't see them in search. From where i can enable them? What are the OOTB agents which should be always up and running to function the PRPC correctly?


PEG
IN
I sent it from PRPC6.3SP1. In 7.1.7 view has been changed. Searching mechanism has been changed to Elastic from Lucene.


Areteans Technology
IN
Look for the new agent in version 7 instead of the lucene search agents. Thanks.


Incessant Technologies
IN
you can check the status of these agents by following
DStudio -> Records -> SysAdmin -> Agents - click on Pega-Rules rule set to see status of these agents. If status is enabled then agent should apear in SMA as well.