Hello,

Thank you for your query. This is been passed to the appropriate Support Team members and someone will contact you.

Regards,

Andrew Fontenelle

PDN Support Team

Thanks Andrew :)

When I saw the thread title, I was going to suggest disabling the SendCorr agent :)

If you have an activity that directly contacts an smtp server and sends an email, my first thought is to ask what control you have over that smtp server.

And also what control over the activity itself.  For instance, in a production ruleset, you could comment out the step that calls SendEmailNotification.

Hi Marik,

Thanks fo your response , I don't think the activity has a direct control over the smtp server.Also i cannot  comment any activity steps (which i know stops the submission mails) .Please suggest if any configuration changes can be done to fix this .

Thanks,

Litty

Create a DSS variable and refer it in your activity. This way, you can change the setting on need basis in production,

Hi All,

I think if you update the email account which uses to send the out going emails would stop sending emails.Here you can reset the password or port and do test connectivity.

Remember changing the SMTP connection will leave the items as broken queues. Probably have to save your activity in prod rulesets and comment the activity for a cleaner approach of sending emails.

Depending on the need you could go onto the infrustructure and have a file block the communication between the PEGA server and the SMTP server, or have the account the email is sent under decomissioned. Not sure the reason for the change but those might work.