Last activity: 19 Jul 2017 9:27 EDT
Getting pop up while opening the assignment
When i am trying to open the assign from the review mode , i am getting the pop up with below content,
W-XXXX is already open
would you like to reopen the item and lose any unsaved changes
it is happening for every assignment, please help why it is happening and how to solve the issue.
***Updated by moderator: Lochan to add Categories***
This is default behaviour of Pega, since the Work Object is already open (say Review mode), it provides an alert message to re-open again when you click on the link
Its happening from last 3 months only earlier its working fine
As rightly mentioned by Dharanitharan, its default behavior if already the work object is open.
After logging into portal, when you open the work object for first time - then also you are getting the same alert message?
Yes,when i open first time also i am getting alert message
please check whether the assignments are completed and closed. Default Submit button automatically does that. if your have inserted a custom button , Give finish assignment action on click of that button.
we are using the default submit button only .
check this in your application
if this issue is already fixed , let us what was the problem
Have you written any script earlier to supress this message? i think it is already based on pega client side js dirty flag. Can you check if threr is any changes to flag in impl layer.
JP Morgan Chase
Mahipal is correct. There are no custom scripts or any code modified. If you check in the product application itself (7.1.9), this issue exists. You may say this is default behavior, but it's incorrect and should be fixed by Pega. The fix below provided by Pega doesn't solve the problem.
Were you able to get this issue fixed..If yes, could you please share the resolution..