Discussion
Ford
IN
Last activity: 29 Sep 2016 6:12 EDT
Failed to retrieve Rule-Service-SOAP instance using default rulesets
Hi,
I have created a service soap which will create a WO using required input and send WO id as response.This will be accessed by external system.
Issue1: When I try to simulate the service soap using "Supply SOAP request envelope ", the default request is populated with the below error message.
<?xml version="1.0"?>
<soap:Envelope
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Body>
*** ERROR: Database-BadClassDef-BadObjectClass LP7-TDM-Work-MATURITY ***
</soap:Body>
</soap:Envelope>
Issue 2: When I simulate by passing the input tags, I am getting below error in simulation result.
com.pega.pegarules.pub.PRException: Failed to retrieve Rule-Service-SOAP instance NDOPack.Services.SampleServiceAct using default rulesets (Data-Admin-ServicePackage NDOPack doesn't exist)
From: (AD6DA3774B970B284E3CD71E18E99642B:NDOPACK)
Please any one help me on this issue.
Pegasystems Inc.
GB
Hello Meena,
Thank you for your query. This has been passed on to the appropriate members of our support team. someone will contact you.
Regards,
Andrew Fontenelle
PDN Support Team
Pegasystems Inc.
US
Did you follow up on the error message to make sure the NDOPack service package record exists? Seems like that's the most obvious possible cause.
Ford
IN
Thanks for your response.
The "NDOPack " package is available and i can able to deploy my service and get the WSDL file from that package also.
But While simulating the service I am getting Service package does not exist error.
American Express
US
I am also facing the same issue, can any one provide the solution for this.
<soap:Text xml:lang="en-US">Failed to retrieve Rule-Service-SOAP instance CLICGenericServices.Services.SearchCasesV2 using default rulesets (Data-Admin-ServicePackage CLICGenericServices doesn't exist)</soap:Text>
Lanit
RU
We have the same problem, but only on one environment - the customer's environment.
What is known as "default rulesets"? Does this point that a requestor that is used when SOAP Service is called has wrong Access Group, for example PRPC:Unauthenticated instead AG that is set in Service Package?