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 Marco Looy (Marco Looy)
PEGA
Senior Director, 1:1 Customer Engagement and CRM Enablement Programs
Pegasystems Inc.
NL
Marco Looy Member since 2010 51 posts
PEGA
Posted: Feb 12, 2016
Last activity: Jun 24, 2016
Posted: 12 Feb 2016 10:16 EST
Last activity: 24 Jun 2016 3:09 EDT
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Enriching Business Applications with Next-Best-Action

Business applications run business processes. Decision management determines what is best for the customer. Enable a business application to optimize the customer experience by augmenting it with decision management in this Essentials course. Learn how decisioning artifacts work together and gain hands-on experience implementing a business process flow that interacts with a Next-Best-Action decision strategy.

Product: Pega Decision Management 7.1 
Duration: 2 hours 

Pega Academy link: Enriching Business Applications with Next-Best-Action

 

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