I just upgraded an exisiting application to PRPC 7.1.8 and upgraded CPM to 7.1.3. As I start working on CPMInteractionPortal rule, I notice that CPMPortalRecents section doesn't get displayed When I launch portal. I guess a Home tab should appear above the work area and when I start call interaction, It should open it in a different tab (call tab or something). For me it just replaces the current work area with section form call interaction. What could be worng?
***Edited by Maryrita: Moderator, added group tags***
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Posted: 8 years ago
Posted: 8 Sep 2015 1:38 EDT
Mahesan Panavoor Mana Vasudevan (MahesanVasudevan)
Lead System Architect - Pega Consulting