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Discussion

 Neeraj Kumar (NeerajKr)
Vodafone
Pega Decisioning Lead
Vodafone
IN
NeerajKr Member since 2015 18 posts
Vodafone
Posted: Jul 10, 2015
Last activity: Jul 10, 2015
Posted: 10 Jul 2015 7:27 EDT
Last activity: 10 Jul 2015 7:48 EDT
Closed

Contact Policies excluded in Program Run Testing.

Why Contact Policies are excluded when doing a Program Run Testing?

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Posted: 9 years ago
Posted: 10 Jul 2015 7:48 EDT
Guru Deshkulkarni (Guru Deshkulkarni)
PEGA
Director, Technical Documentation, Applications
Pegasystems Inc.
NL

Hi Neeraj

 

Contact Policies need some additional information—the aggregated customer contacts per channel—which is available during a real Program-Run.

In a Program-run testing Seed List is the only source of input to the Strategy, which does not contain this additional information.

Hence we have to exclude Contact Policies when performing Program-Run Testing.

 

Regards

Guru

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