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Discussion

 Anandh Palanisamy (Anandh)
Abbvie
Technology Architect II
Abbvie
US
Anandh Member since 2019 11 posts
Abbvie
Posted: Feb 13, 2020
Last activity: Feb 14, 2020
Posted: 13 Feb 2020 9:29 EST
Last activity: 14 Feb 2020 2:28 EST
Closed

Color coding based on the SLA, if WO reach deadline need to hightlight with different color

Hi,

Does anyone tried to change the WO color, if its reaches the urgency or deadline.

We need to highlight the WO to user if its reaches deadline/urgency.

 

I thought we can update " UserWorkForm" to change, please share your thoughts.

 

Regards,

Anandh

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Pega Platform 8.3.1
Dev/Designer Studio
Insurance
Lead System Architect

Posted: 4 years ago
Posted: 13 Feb 2020 10:03 EST
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Hello, 

I believe the urgency color is already changing based on the SLA time left Out-Of-The-Box.

Have you tried with an default Manager user see if the color is changing.

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Posted: 4 years ago
Posted: 14 Feb 2020 2:28 EST
Dharma Reddy Nallamilli (DharmaReddy)
Accenture
Application Development Senior Analyst
Accenture
IN

Hello,

Can you be more specific about the place where you wanted the WO to change color? Is it in a grid or when the work object is opened?

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