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Question

 Sushil kumar (Sushilk5904) Infosys Ltd
Infosys Ltd
IN
Sushilk5904 Member since 2018 3 posts
Infosys Ltd
Posted: Aug 1, 2018
Last activity: Aug 2, 2018
Posted: 1 Aug 2018 14:36 EDT
Last activity: 2 Aug 2018 5:46 EDT
Closed

pxUpdateOpName is not updated in work table when SLA reach Deadline

When the SLA reach's Deadline pxUpdateOpName is updated to System in pc_assign_worklist but not updated in worktable in Pega 7.1.

Please let me know suggestions to fix this.

***Updated by moderator: Lochan to update platform capability***

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Case Management

Posted: 6 years ago
Posted: 2 Aug 2018 4:01 EDT
Marc Lasserre (MarcLasserre_GCS) PEGA Technical Account Manager
Pegasystems Inc.
FR

Hello,

I believe this is because the SLA has been configured on Assignment and not on WorkObject, you need both to be updated really ?

 

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