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 sushma chidirala (SushmaChidirala) Cognizant sushma chidirala
Cognizant
IN
SushmaChidirala Member since 2017 14 posts
Cognizant
Posted: Dec 1, 2022
Last activity: Dec 12, 2022
Posted: 1 Dec 2022 4:32 EST
Last activity: 12 Dec 2022 5:37 EST
Closed

Color coding based on sla deadline

Hi I have requirement.

In the table we have due date column, based on  pysladeadline need to change the color of the column, 

Deepred  -- cases which crosses pysladeadline

Bright red -- cases which is due in 12 hrs

Orange for --cases due in 24 hrs

Yellow for-- cases due in 48 hrs


***Edited by Moderator Marije to change type from Pega Academy to Product***
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Pega Platform 8.7.4 User Experience Case Management

  • BOJJA Pavan
Posted: 1 year ago
Posted: 1 Dec 2022 5:50 EST
Srinidhi Mrithyunjayan (mrits1) PEGA Lead System Architect
Pegasystems Inc.
IN

@SushmaChidirala Hi,

We have an ootb section "pyDeadlineTimeWithPriority" you can check that for your reference. In that section Urgency condition will be used to display colours. Can you please check and let us know if it helps

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