Discussion
T?rkiye Finans Katilim Bankasi
US
Last activity: 24 Feb 2017 4:54 EST
Case Search Error
Hi,
When I was searched old cases by caseid in CaseManager portal, it doesn't find any case and pzSearchWork activity gives error in first step. Please help me out.
//// FIRST STEP CODE ////////////////////
try {
pega.getSearcherAPI().search(myStepPage, tools.getParameterPage(), tools.getThread());
}
catch(com.pega.pegarules.priv.search.nextgen.FTSException fe) {
oLog.error(fe.getMessage());
}
//////////////////////////////////////////////////////////
Pegasystems Inc.
GB
Hello,
Thank you for your query. It has been passed to the appropriate members of our support team. Someone will contact you.
Regards,
Andrew Fontenelle
PDN Support Team
Pegasystems Inc.
US
Hello,
Seems like the work table is not indexed. Please try to run the indexing and then try searching.
Regards,
Ujjwala.
Navy Federal Credit Union
US
Hello,
From Designer Studio-->System-->Settings-->Search you will find one screen to re-index.
Click on Re-index button beside to work. So that your work object will be Indexed and available for Case Search.
Thanks
Sai Phaneendra
@Incessant
ANZ
AU
Hi All,
pega.getSearcherAPI().search(myStepPage, tools.getParameterPage(), tools.getThread());
is fetching only 20 results even though i update pyMaxWork property in Search page 100
also re-index is done
can anyone please help me on this......
Blue Rose Technologies GmbH
BE
Hi,
Please have a look on the below article :
Thanks.