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Discussion

 Akash Khandelwal (__Akash__)
PEGA
Senior Manager, Consulting
Pegasystems Inc.
IN
__Akash__ Member since 2012 1 post
PEGA
Posted: May 21, 2016
Last activity: May 23, 2016
Posted: 21 May 2016 15:31 EDT
Last activity: 23 May 2016 9:44 EDT
Closed

Audience Configuration in a Campaign

The Audience is considered as an optional configuration while creating a multi-channel campaign. Why is this the case?

With no audience configured for the campaign, the campaign can neither execute nor any test (distribution or seedlist)  run on it.

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Posted: 8 years ago
Posted: 23 May 2016 9:44 EDT
Guru Deshkulkarni (Guru Deshkulkarni)
PEGA
Director, Technical Documentation, Applications
Pegasystems Inc.
NL

Akash

​The Audience is a required component only if you intend to run a multi-channel campaign in scheduled mode.

If you intend to run the campaign only for real-time events, Audience is an optional component. Also, if you intend to run the campaign only to serve real-time container requests then Audience is not even applicable.

Regards
Guru

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