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 Marissa Rogers (MarissaRogers) MOD Senior Knowledge Management Specialist
Pegasystems Inc.
US
MarissaRogers Member since 2015 182 posts
MOD
Posted: May 18, 2022
Last activity: May 18, 2022
Posted: 18 May 2022 14:52 EDT
Last activity: 18 May 2022 15:52 EDT

[Video]: Debugging issue where Interaction not auto-launching when call is paced to a CSR

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In this Global Client Support (GCS) video created by Shiva Rakahith S @Rakshith , you will learn how to debug an issue where an Interaction is not auto-launching when a call is placed to a Customer Service Representative (CSR).

Interaction Portal Auto Launch Issues

Pega Call 8.1 Pega Call 8.4 Pega Customer Service 8.1 Pega Customer Service 8.4 Conversational Channels Troubleshooting Video
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