Skip to main content

Support Doc

 Marissa Rogers (MarissaRogers) MOD Principal Knowledge Management Specialist
Pegasystems Inc.
US
MarissaRogers Member since 2015 194 posts
MOD
Posted: May 18, 2022
Last activity: May 18, 2022
Posted: 18 May 2022 14:52 EDT
Last activity: 18 May 2022 15:52 EDT

[Video]: Debugging issue where Interaction not auto-launching when call is paced to a CSR

Report Download

In this Global Client Support (GCS) video created by Shiva Rakahith S @Rakshith , you will learn how to debug an issue where an Interaction is not auto-launching when a call is placed to a Customer Service Representative (CSR).

Interaction Portal Auto Launch Issues

Pega Call 8.1 Pega Call 8.4 Pega Customer Service 8.1 Pega Customer Service 8.4 Conversational Channels Troubleshooting Video
Reply

Related content:

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice