Pega engineering has identified an issue affecting clients who use the bulk import option on the Actions landing page in the Customer Decision Hub (CDH) Portal with Revision Management. This issue applies to Pega Customer Decision Hub (CDH) clients on version 24.2.
Bulk-imported Actions and their changes are not included in the revision deployment package and, as a result, are not deployed to Production. No user warning is provided when this occurs. A hotfix has been created to remediate this issue. Until this hotfix is applied, bulk imported Actions and any changes will not be included in the revision deployment package and deployed to Production.
Background: Bulk Action import in Revision Management in CDH 24.2
The Bulk Import of Actions feature streamlines the creation and management of decisioning propositions by allowing users to import multiple Actions at once from a file. This simplifies the Action setup process within the CDH Portal, ensuring each Action is correctly associated with its respective Issue and Group.
This functionality integrates with Revision Management’s controlled change framework, enabling marketers to perform bulk imports within their Business Operations Environment (BOE). It supports pre-deployment testing and maintains full governance throughout the process.
Which Clients are affected?
This issue affects clients who are using Revision Management and Bulk importing Actions using the Actions landing page in the CDH Portal.
If you are NOT using the bulk import of Actions feature, in conjunction with Revision management, then this does NOT affect you.
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Hotfix Reference |
Root Cause Analysis |
Customer Impact |
Resolution |
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HFIX-C2132: pybpackage flag not set correctly during bulk import of Actions |
Without this flag, Actions are discarded without user warning. |
Actions are not deployed as expected to Production and added to the Overlay ruleset. |
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Obtaining your hotfix
If you are a Pega Cloud client, your Pega Cloud® environments are being proactively remediated by Pega. Cloud Maintenance (CM) cases are being created for each of your environments which provides the schedule of when the hotfixes will be applied.
If you are a United States Pega Cloud for Government (PCFG) client, Cloud Change (CC) cases are being created for the relevant hotfix, which will be applied by Pega.
If you are an on–premises or client managed cloud client, please submit a hotfix request using My Support Portal. As always, be sure you have appropriate backups in place before applying the hotfix.