Issue Search functionality fails when records are created and added through data type. Search works only on reindexing the class from the Search landing page. Symptoms and Impact Search functionality…

This article guides you through configuring a custom OpenCTI Dekstop adapter for Pega Call built with Constellation '24.2. Performing these steps enables you to add a custom OpenCTI Desktop link…

Issue When a case is created via an email listener in a Constellation application, and the original email and its attachments are added as attachments on the case, the attachment gadget displays a loading…

Issue Issues with exporting data to Excel. The following issues are observed when exporting data to Excel: Slight variations in count of records every time user performs an export Presence of duplicate…

Issue   The POST /v1/assignments/{id} DX API call returns an IndexOutOfBoundsException in the response.  Steps to reproduce  Create a case with an assignment.  Create a JSON to submit to the /v1/…

You can interact with Pega GenAI™ Knowledge Buddy applications on several Pega sites, including My Support Portal (MSP). Support Buddy on MSP brings the power of Pega GenAI Knowledge Buddy to Pega-…

When creating JSON using the Append and Map feature in a data transform, if the source Clipboard data contains nested Page Lists, nested data beyond the 2nd level is not contained in the JSON.

Issue After updating to Infinity™ release 24.2, users see errors when running Pega GenAI Coach™.     SQL State exceptions during status calls  UI Exceptions when running the Coach widget  “An unexpected…

Issue When a section containing a Read-only control with a blank value is converted into a PDF document, it displays the blank value as "no value". Symptoms and Impact Instead of showing the…

Pega continually works to implement security controls designed to protect client environments.  With this focus, Pega has issued patch releases for one medium security vulnerability in Pega Platform.  We…