Using the correct JDBC version ensures reliable and efficient database connectivity. In order to check the version of an imported JDBC driver, run the below SQL query. SQL query select distinct pzjar,…
Learn how to know to which environment a specific PDC is linked. Knowledge of name of impacted environment on PDC is crucial for monitoring your applications at run-time and gathering performance, quality…
All incidents addressed will be implemented within the Pega platform from Infinity '23 up to Infinity ’24.2.3 and will also be in subsequent releases. All Pega customers and applications on the…
All incidents addressed will be implemented within the Pega platform from Infinity '23 up to Infinity ’25 and will also be in subsequent releases. All Pega customers and applications on the platform…
Purpose: This Support Doc describes how to configure Five9 VoiceStream to enable Voice AI audio acquisition through a Pega application. Use it in conjunction with information about implementing Five9 in…
Configure Genesys Cloud AudioHook Monitor to enable Voice AI audio acquisition in Pega Customer Service through cloud-based integration with Audio Router.
All incidents addressed will be implemented within the Pega platform from 8.7.5 up to Infinity ’23.1.5 and will also be in subsequent releases. All Pega customers and applications on the platform will…
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