If PDC is not displaying the information you expect it to, it is possible that you need to restart the agent(s) responsible for that data. Use the table below to match the issue you are observing to the…

Missing data in PDC is not always a sign that something has gone wrong. It sometimes just means that there is no data to report on. This Support Document outlines the most commons expected reasons for…

If connectivity issues are preventing you from seeing data in PDC, the troubleshooting methods in this document can restore PDC to proper functionality.  This article can help if you are not seeing Home…

Why is idle time so important? When reviewing Pega Task Mining (formerly known as Pega Workforce Intelligence) data, it is quite normal for companies to be shocked by the time spent in what would be…

Launchpad Quick Links Launchpad Roles Your Role as A Provider Where to get support Additional Resources   This document outlines how Providers can get support for Launchpad, including how to submit…

In HTML, scrollable regions are introduced by adding an overflow property to an HTML element through CSS. If an HTML element contains more content than it can display within its defined width and height,…

Pega Platform uses the PD4ML library to generate PDFs from HTML markup. Learning about library limitations and the available hotfixes can help you ensure a more reliable PDF generation process. Note: You…

Tabs are a set of layered sections of content, known as tab panels, that display one panel at a time. Each tab panel is associated with a tab element that, when activated, reveals the corresponding panel…

Understand why Oracle database issues related to database user permissions occur after upgrading or patching your Pega deployment. Learn how to prevent these issues.

All Pega Cloud 2 clients who refer to the local sync-data file system folder must refactor to use the Pega Cloud File storage repository as soon as possible. Any code that still refers to the local sync-…