This Support Doc describes the technical prerequisites for an Amazon Connect environment to use Amazon Kinesis Data Streams for Voice AI audio acquisition. This Support Doc supplements the following…
Applies to Pega Platform 7.2-8.6 This article provides answers to frequently asked questions about the file upload and download functionality of the Pega engine. It also guides you on how to upload and…
Issue When attempting to download attachments, they can only be downloaded one at a time. Symptoms and Impact Unable to download multiple attachments. Steps to reproduce Open a case with multiple…
Overview Pega has released the Pega Cloud Status to provide you with up to the moment information on the status of our cloud service offerings. Events that have the potential to impact many clients will…
Learn why reindexing of Rules, Data, and Work is important after you update your deployment of the Pega platform and which reindexing approaches meet your needs.
Issue User is unable to launch a local action inside another local action using the out-of-the-box ProcessAction activity by passing all the required parameters. Environment Pega Platform 8.8.5 Steps to…
The following procedure describes the recommended approach for turning off data collection for associates, also known as data collectors, in Pega Workforce Intelligence. These steps require administrator…
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