Issue When an SLA is added inside a Split-For-Each flow, the assignment becomes corrupted.  This causes the SLA processing to fail, and the queue item to be placed in the Broken Queue. .  Symptoms and…

Issue During Wait step processing, case updates sometimes do not persist on parent cases if the Wait step is configured with the Wait for (Case type) list. Symptoms and Impact The pyTopCasePage is not…

Learn how to troubleshoot issues related to transient, base class, and optimized properties.

The Customer Decision Hub engineering team has discovered a product defect in 1:1 Operations Manager on Infinity ’23 that can lead to a strategy runtime error. We are proactively notifying clients since…

Introduction Earlier versions of Pega Platform™ initially adopted certain third-party software products, including Hazelcast, as embedded services to deliver client data and stabilize the computing…

Issue Description Recently a few Pega Cloud®  clients, who use descendant class queries extensively in their report definitions, intermittently encountered performance issues following their DB update to…

Symptoms PegaAESRemote Push DB Query Stats agent may trigger a “column total_time does not exist” exception status when executing agent activity while Pega Platform is running on Postgres database version…

Symptoms After you apply the hotfix A22 to Pega Platform™, the Push Nodes Info Daily agent might throw the following exception while executing the agent activity: Push Nodes Info Daily:Exception: com.pega…

Learn how to prevent or resolve the server.log exception caused by Apache Kafka version 1.1.0.5 failure to clean up log compacted topics in Pega deployments on Windows Server 2016 running on IBM WebSphere…

Learn the best practices for developing and using applications that open in multiple browser tabs or browser windows, either independent applications or cases and applications within the same application.