Question
TTEC Digital
CA
Last activity: 12 Feb 2021 11:57 EST
Work Object
What is an Work Object Exactly.
Can we create a work object of our own.
How does it different from Object of a case and object of an assignment.
Thank You.
***Updated by moderator: Lochan to add Categories***
Accepted Solution
Updated: 12 Feb 2021 11:57 EST
Pegasystems Inc.
IN
Hello Dinesh,
Thanks for posting your query on PSC.
Work object is an single object which cannot hold other object. In versions of Pega 7, think of work objects as "cases". Cases are instances of your case types.
At a high-level, case type instance = work object = work type instance.
Technically, a work type class will directly inherit Work-Object-, and a case type class will directly inherit Work-Cover-.
Hope this answers.
Regards,
Rincy
Pegasystems Inc.
IN
Also, you can refer https://collaborate.pega.com/question/work-object.
TTEC Digital
CA
Hi Rincy,
So work instance and a case instance are one and the same ?
Thanks,
DInesh Ponnusami.
Pegasystems Inc.
IN
Hello Dinesh,
Yes, they are same at high level. Technically, a work type class will directly inherit Work-Object-, and a case type class will directly inherit Work-Cover-.
Hope this answers.
Regards,
Rincy