Question
Pegasystems Inc.
IN
Last activity: 19 Aug 2020 12:14 EDT
When Rule not getting evaluated through script
I am using a script to auto-click a button on a section but that has to be conditional clicked.
I try using pega:when but it does not get evaluated and the script doesn't execute. Without the when the script executes. If I place the when rule name as "Always" then also the script executes.
The content inside the when is having a flag value which is taken from clipboard. The value is already present in the clipboard.
Below is the code I am trying to implement:
<script type="text/javascript">
function AutoCloseTab(){
pega.util.Dom.getElementsByClassName("AutoSaveButton","button")[0].click();
var chatsection=pega.u.d.getSectionByName('CPMInteractionDriver','','');
pega.u.d.reloadSection(chatsection,'','',false,true,'-1',false);
}
</script>
<pega:choose>
<pega:when name="CheckActiveTime">
<script>
var refreshinterval= setTimeout(AutoCloseTab,60000);
</script>
</pega:when>
</pega:choose>
***Edited by Moderator Marissa to update Platform Capability tags****
Accepted Solution
Updated: 19 Aug 2020 12:08 EDT
Pegasystems Inc.
IN
Hello,
Is the When condition running on the same page as where the value of the property is present? Can you also try giving the condition in When rule as <pageName>.<property> if possible ?
Pegasystems Inc.
FR
Hello,
So your WHEN condition isn't evaluated at all? It might be if it is evaluated with "Always" or "Never". Could you add a picture of your WHEN rule is the class correct?
Pegasystems Inc.
IN
After using pagename.<property_name>, the when condition started working.
But thanks for your reply :)
Accepted Solution
Updated: 19 Aug 2020 12:08 EDT
Pegasystems Inc.
IN
Hello,
Is the When condition running on the same page as where the value of the property is present? Can you also try giving the condition in When rule as <pageName>.<property> if possible ?
Pegasystems Inc.
IN
Hi @harsh_a
Thanks a lot for the trick. Even though, the when condition, the script, section and the clipboard property was in the same class, on tracing, I found out that the when was returning false. I used pyWorkpage.<Propertyname> and things started working fine. Thanks again.
Pegasystems Inc.
AU
The <pega:*> tags are evaluated on in the server when generating the HTML to send to the browser, so either the browser gets the setTimeout(...) script or it doesn't based on the result of CheckActiveTime when the UI is requested.
Have you inspected your HTML to see whether the setTimeout(...) script is ever included in the HTML sent from the server?
If not, run the Tracer over the interaction that generates that HTML and evaluates CheckActiveTime. Look for CheckActiveTime being invoked to confirm that it returns true.
Pegasystems Inc.
IN
Hi @BraamCLSA,
Thanks for suggesting this. Actually it was quite helpful as it missed my mind to trace the when rule on script execution. I found the when was executing and returning false. After providing the property like pagename.<propertyname>, the when started evaluating properly.
Thanks again for the help.