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 Pooja Palla (PoojaPalla) Instellars Pega Senior System Architect
Instellars
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PoojaPalla Member since 2018 27 posts
Instellars
Posted: Feb 6, 2023
Last activity: Feb 9, 2023
Posted: 6 Feb 2023 12:28 EST
Last activity: 9 Feb 2023 3:08 EST

Whatsapp Integration through Web Portal

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Hi 

Is possible to open WhatsApp chat through a button click in the web portal 

There is an API provided by WhatsApp itself to achieve this

"https://wa.me/+91-phonenumber"

but this seems to be working for Pega mobile, and on button click, it opens the WhatsApp app and the chat of the number we mention in the url

 

Pega Platform 8.7.4 Chat and Messaging Senior System Architect Pega Academy
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Posted: 4 months ago
Posted: 9 Feb 2023 3:08 EST
Pooja Palla (PoojaPalla) Instellars Pega Senior System Architect
Instellars
IN
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Hi All,

Identified that the link should not contain the country code along 

need to use like this "https://wa.me/1234567890"

Kindly find the attached for the reference link and implementation of sending a message to WhatsApp Number

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