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 LAKSHMI SAI VARA PRASAD THONTA (L.S.V.PRASAD)
Accenture
LAKSHMI SAI VARA PRASAD THONTA
Accenture
IN
L.S.V.PRASAD Member since 2019 2 posts
Accenture
Posted: Apr 12, 2020
Last activity: Jul 30, 2020
Posted: 12 Apr 2020 5:30 EDT
Last activity: 30 Jul 2020 14:42 EDT
Closed

How to integrate pega with whatsapp to send case details to user whatsapp as message

Hai,

I have a requirement when the user raises a case the case details was sent to his/her whatsapp number is there  any way to achieve this.Just example for bus ticket booking after ticked confirmed it will send the details to whatsapp.i want just like that is there any way to achive this?

Regards,

Vara

 

******Edited by Moderator Marissa to change type from General to Product; update Platform Capability tags****

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Data Integration

Posted: 4 years ago
Posted: 12 Apr 2020 8:07 EDT
Praveen Palagani (palas3)
Pegasystems Inc.
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

Hi,

Please find the below link which might be helpful in WhatsApp integration with Pega.

https://community.pega.com/knowledgebase/articles/decision-management-overview/analyzing-whatsapp-content-nlp-sample-real-time

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