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Question

 Kirti Gabda (KirtiG48)
Wipro

Wipro
IN
KirtiG48 Member since 2015 7 posts
Wipro
Posted: May 9, 2022
Last activity: May 10, 2022
Posted: 9 May 2022 8:04 EDT
Last activity: 10 May 2022 7:07 EDT
Closed

Whatsapp functionality in Pega

How to implement Whatsapp functionality in Pega? I have a requirement where I need to send Whatsapp text to users. Its a one way communication, I don't need to receive any response from user

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Pega Platform
Conversational Channels
Manufacturing
Senior System Architect

Posted: 2 years ago
Posted: 10 May 2022 7:07 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@KirtiG48

Does WhatsApp offer an API at all ?

https://stackoverflow.com/questions/37078108/does-whatsapp-offer-an-open-api

https://faq.whatsapp.com/en/iphone/23559013

How to send WhatsApp Messages in Java

please could you check the available documentation:

Setting up the IVA for WhatsApp

Adding a WhatsApp number to your Twilio account

Optional WhatsApp configuration for your Twilio account

Best practices when using an IVA for WhatsApp

Analyzing WhatsApp content in NLP Sample in real time

 

Another post:

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@KirtiG48

Does WhatsApp offer an API at all ?

https://stackoverflow.com/questions/37078108/does-whatsapp-offer-an-open-api

https://faq.whatsapp.com/en/iphone/23559013

How to send WhatsApp Messages in Java

please could you check the available documentation:

Setting up the IVA for WhatsApp

Adding a WhatsApp number to your Twilio account

Optional WhatsApp configuration for your Twilio account

Best practices when using an IVA for WhatsApp

Analyzing WhatsApp content in NLP Sample in real time

 

Another post:

Send message to whatsapp

I also found an external video here.

 

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