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 Stephen Ratnakar Ganta (Ratna15789) Santander Technical Architect
Santander
GB
Ratna15789 Member since 2011 1 post
Santander
Posted: October 31, 2018
Last activity: November 1, 2018
Posted: 31 Oct 2018 9:30 EDT
Last activity: 1 Nov 2018 8:52 EDT
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What is the Encoding for SMS in Pega Marketing?

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We are trying to send an Outbound SMS from Pega Marketing and the SMSC is expecting the Message to be encoded in IA5. How to identify in our application what the encoding for SMS is configured? Can we change it depending on the client?

Pega Marketing
Posted: 4 years ago
Posted: 1 Nov 2018 8:52 EDT
Guru Deshkulkarni (Guru Deshkulkarni) PEGA Senior Manager, Technical Documentation, 1:1 Customer Engagement
Pegasystems Inc.
NL
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Hi

In the Channels -> SMS Outbound -> Advanced tab, you can set the Data coding scheme. I can see only three values: Default, Unicode and Display only. If these options don't meet your requirements, you can manually set the parameter under the Additional settings tab. Please contact Pega Support to set the correct key-value pair value corresponding to Data coding scheme = IA5.

 

Regards
Guru

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