Question
Ito
Last activity: 8 Jul 2019 8:01 EDT
What is different with Default and PegaMKT-Work in e-mail accounts of Pega marketing
Hi,all.I'm beginner at Pega marketing and implementation of Pega marketing.
Please teach me that What is different with Default and PegaMKT-Work in e-mail accounts of Pega marketing.
I know these different and role.And dose PegaMKT-Work needs additional processing??
I hope solve this question.Thank you.
Ito
I hope solve this question.Thank you.
Accepted Solution
Pegasystems Inc.
IN
Hi Takeshi,
There is not much different in both accounts. We can use both interchangeably.
PegaMKT-Work is application specific account, It is usually created in the Application ruleset to handle the application work objects.
Ito
Thanks you for your kindeness.
So we can say Default and PegaMKT-Work is same to Client and basically we can use PegaMKT-Work to handle case.
It's corecct??
Pegasystems Inc.
IN
Hi Takeshi,
Yes, You can use it.
if you have configured an email account for the workgroup, its cases will use that
if not configured default will get picked up.
Hope this clarifies your question
Ito
Thanks mojjs!!!!!
I can understand different with two accounts in Pega Marketing.
Thank you!